Bob Hein 44th St, Grandville

In every transaction I see both sides of a loan officer. a. I see how they treat me, the Realtor, working and communicating together for our Buyers. b. I see how they treat my clients, the Buyers, who I've entrusted them with. I have worked with Bob Hein for over 20 years, and Naomi since she became a partner, and crucial part of the Polaris team. Bob and Naomi are the ultimate team for customer service. They work together to ensure my clients are given the best service possible. Beyond being honest and reliable 100% of the time, their communication from start to finish of every transaction is unmatched in our market. I could give you a list of my happy clients that they have serviced, but it would be way too long for this review. To sum it up: Expert Mortgage Skills using Modern Technology combined with Old School Values is what Bob and Naomi are all about!

Bob helped me purchase my first home. He is dedicated to his profession and to helping you find the best loan option. Every time I found a potential house he was able to provide loan estimates immediately (Nights, Days, or Weekends) he was always available. The knowledge he provides is top notch. He walked me through every document and every option for first time home buyers. Naomi was quick at processing all my documents and was quick to notify of any changes. If I decide in the future to purchase again I will always choose Bob and Naomi!!! Thanks again for everything!

Bob Hein helped me with the purchase of my first home, he was extremely helpful and easy to work with. He was quick to respond and answered all of my questions even while he was on his personal vacation. It was great working with him and I would highly recommend his services when looking for a lender. To sum it all up, the process was quick, easy and 100% trouble free!

Working with Bob Hein, I got the entire package I was looking for. He bought everything to the table, professional service, knowledge of the business, kindness, warm & welcoming energy & most important honesty. I would definitely recommend him.

Absolutely great experience! Bob & Naomi make it incredibly easy. They provide quick, detailed service, and always there for any questions.