Bob Brown Chevrolet 111th St, Urbandale

Leased a new 2015 Equinox to replace my wife's 2010 Equinox on 4/23/15. Robert Mcghee went the extra mile to get our family an outstanding deal that exceeded all expectations. Dave Block got us a great rate and allowed us to lower our payments more than $100 dollars on a BRAND NEW unit. My wife is driving her 1st new vehicle, and couldn't be happier. Thanks to all the staff at Bob Brown for a truly great buying experience.

Bryce Manning and Joe Koebke are hands down the best to work with! Great price, service and delivery. Did everything I asked. Bought 5-6 trucks now and every time enjoy the process. Thanks guys, you're real Gentlemen and it has been a privilege!

Code for o2 sensors, was never addressed which was my original concern coming in

Just went in for an oil change and it went great very polite staff. Very knowledgeable. That’s why I go to your dealership only! You are different from all the rest! Merry Christmas

What a great team. Thank you Scott for taking time with me. I am not local and the experience was absolutely amazing. Great to have my car back and it looks beautiful!!

I knew what I was looking for before arriving, but Moises filled in all the gaps for me! He was extremely helpful and knowledgeable. He made the process seamless and stress free. If you are looking for a used car, ask for him. I hope his supervisor knows how valuable he is.

Recently bought an older Chevy truck from Bob Brown. Clearly these guys went through extra trouble to make sure the truck was solid. Had new tires and was fully gone through. Joe Pentland and Dave Veter were very professional and knew their stuff. Impressed with the personal touch from a large dealership. Was my 1st purchase, but will not be my last. Worth the trip from out of town for an exceptional experience.

Unprofessional service staff. Attempted to have a quote for them to reprogram a key FOB for an older Silverado because they have the computer tool necessary to manually program them. Guess what? 3 months later I never got a call back. My truck is still a Chevrolet product, sorry it's not new? Is it because it's not going to make you massive profit margins? I guess charging $100 for .2 hours of labor programming a FOB isn't enough. Yeah, no. I'll be sure to go somewhere else when I'm ready to buy a new truck. Beware, when you buy a vehicle here, there's a good chance you'll get ignored.

I BUY HERE AND I HAVE TAKEN 2 OF MY KIDS HERE TO BUY VEHICLES FROM BROCK HE IS VERY KNOWLEDGEABLE AND HAS WORKED THERE FOR YEARS. THE BODY SHOP COULD COMMUNICATE BETTER AND FIX ALL THE INSURANCE ISSUES WHILE THE CAR IS THERE INSTEAD OF HAVING TO MAKE A NEW APPOINTMENT AND COME BACK WHEN THEY WERE AWARE OF WHAT NEEDED TO BE FIXED. I WOULD RECOMMEND BROCK IF YOU'RE LOOKING FOR A VEHICLE!

Brought vehicle in because of binding feel/noise when turning. Felt like something with transmission or all-wheel drive system. Service adviser and service team told me it was because of brand of tires. Fixed front end alignment. Vehicle acted up again three days after it was serviced at Bob Brown. Took it somewhere else and they notified me the tires are fine but the rear end was completely shot. Had to get a complete new rear end. Glad I wasn't tricked in to buying brand new tires and wasting even more money.