BMO Harris Bank N Midland Ave, Joliet

This is absolutely my favorite branch. I do like the one in New Lenox as well. I have gone there for years. Very good service. But I must say the one on Midland. Has great personal Bankers Guadalupe is so helpful. She knows. The people she serves I can call her on the phone and she knows exactly who I am just by my place. She says hello Ericka. Which you would think isn't much. But it's extremely important to me.. So to all the BMO workers!! You are appreciated! My identity was stolen black Friday and when i tell u they were on top of it. They Where! Like i said! My Favorite Branch💜💃🏾

BMO Harris has always been a great bank. Great banking experiences..many years. Not now. Perhaps they are getting too big. Forgetting about the average customer. One department does not know about the other department. Many mistakes are made. I cannot afford to have mistakes made. The BMO Mastercard people..are not in touch with the banking departments. The staff at my branch are awesome, yet hands are tied by big corporation decisions that effect the average customer. ( Average meaning....not having huge deposits)

Needed to set up a new business account and was able to work with Ronney. He was so helpful and went far beyond my expectations; highly recommended!

Probably understaffed. Always long lines at drive true. Opening at 9 doesn't help either.

The staff is very racist. I had a large direct deposit from my school from FAFSA. I went into the branch and made a payment to my landord for over $1,000 and then I handed her my withdrawal slip and she took over 10 minutes looking at my account with two other employees. I asked if there was a problem and they said they are trying to verify my direct deposit is available when it clearly was on my banking profile for several days before I walked into the bank. They then told me I had a poor attitude and needed to go to another bank for my withdrawal. Totally disappointed in how the manager handled the situation. There is no reason for a employee to feel like they can randomly check my deposits as if she is an auditor. I plan on taking all my funds out of BMO and speaking with an attorney.

Reliable bank but dislike that their hours of operation, I wish they were open longer.

It is an excellent bank. All the employees are very friendly and efficient. It is an easily accessible bank on any street you arrive.

This is and always will be one of the best banks, they always have very friendly people attending, there is always parking, the products and services very complete, the staff very prepared and trained, I give 5 stars.