BMO Harris Bank N Sheridan Rd, Chicago

This branch and its staff have always been as helpful when I have needed in-person help. However, do not get a BMO account for any reason. In the short time I have had them I have been accused of fraud twice (both inaccurate claims), had multiple insufficient funds charged due to their deposit requirements and thousands of dollars from a legitimate source held for over a week now making me miss payments, rent and unable to buy other necessities. All calls have been met with disdain from their employees (unless sent straight to their voicemail) and my two emails have been ignored. Please everyone—do not get a BMO account.

Deeply disappointed with the service and reliability of this branch! It took me no fewer than four trips to this branch to open my account all because the manager didn't properly send in my personal information. They are also closed randomly with no explanation. Only one of the tellers was even remotely helpful, I'd advise going to the Andersonville branch instead.

This location drains me. I loathe coming here. Not only do they never help me, they literally make everything harder for me. The only time I got the attention I needed was when they tried to talk me into opening up a credit card, that only lasted so long as well. Was dismissed. Cool bank, just really disdain this useless location. They give so much misinformation, it’s like, why do you all even exist? Sucks I have to go out my way to another branch to get the help I need. Avoid this location. Not even cause of my experience, it’s others who feel the same as well. Now I understand.

This is the worst location I've ever been to they they do not help you The lady that works there didn't help me complete anything with my account She was asking for personal things that didn't have anything to do with my account who ever lives in that Neighborhood with this bank please do not go there no wonder it's always empty very bad Is very unsatisfying in bad customer service🤬

The staff mean well and are polite, but everything takes multiple phone calls, visits and requests. There is never follow up unless you, the customer, do it yourself. A bit frustrating.

First bank I've had that has caused serious issues with me depositing my checks or disputing fruad. Do not bank through them!!

BMO has had a pretty awful computer banking design, now it wants to replace real life tellers with this "smart" Location