BMO Harris Bank N U.s. Hwy, Apollo Beach

Stopped by to get a form notarized. They require people to have a bank account in order to notarize, which I completely understand. Try to sign up for a checking account so that I could get a single form notarized. After more than 20+ minutes decided not to do it. 😞 I was clear that I was in a hurry and had limited time in the agent continue to upsell me on products, services and more. Frustrating to say the least, especially since I was in a hurry. Was hoping that it would work out since we live across the street, and might be a good option for someone if you have lots of time and are interested in lots of bank services. Not for us though. I already have a bank that I love, but was open to the bank since they’re across the street from where we live and we don’t have a bank we can walk into. Also, the agent took 3 phone calls while helping me. Which I found rude, especially considering that I was in a hurry. Would’ve been better for him to let the calls go to voicemail while we resolved it. Not the best service, especially when trying to sign up a new client.

You do not want to do any banking business with this bank. I opened a safe deposit box in this bank. Since I had to have an account with them, I opened one and deposited money in that account. It was supposed to be setup to automatically take my safe deposit box rental payment form this account. They did not setup something correct. I started to get payment late notices and late fee adding every week or days. I went to the bank, talked to the manager, spend one hour and he promised me it is all taken care of and I will not get any more late notices. After two months, I started to get the same notices again. I went to the bank a second time and spend another 45 minutes with a banker and he promised me it is all straightened out. I also deposited another hundred dollars into the account to be taken automatically from my account. I am getting late payment notices and late fee notices every month. I do not want to deal with them a third time and spend another hour of my valuable time with this bank. It is time to do business elsewhere. I cannot believed their customer service is so bad or their employees do not understand their system. They send me an email to contact them to resolve this issue after seeing this. Therefore I went there and met a banker named Amy. She said currently it is not setup correctly in the system and therefore she took a copy of my notice and said it has to be done in multiple systems which takes a few days to be effective. I am hoping I do not have to make a fourth trip ti the bank in the future for this purpose.

Needed to do a simple wire transfer and the staff were courteous and straightforward. I started using BMO in the midwest and it is handy to have a branch here.

I'm happy that they still have a drive through! Happy to see this bank here in Florida since i'm from Illinois and most of their locations are up north. Great service!

Their Employee Evan Phillips was extremely rude and unprofessional and was preaching religion to us, very unprofessional. Separation of church and bank?

LOVE the staff at this branch! They all will take care of you like family!

Great Customer service! always friendly fast service

I wish I could give 0

I still think this is a great bank, but if they are going to have service on Saturdays then they need to make sure their ATM is working. Typically goes down on a Friday, is not working all weekend and still not working as of today Monday. They try to say you can use other ATMs free but you can't make deposits through other ATMs.