BMO Harris Bank S Wabash Ave, Chicago

I have to say since I began the transition from US Bank to BMO Harris, this location in particular has made moving financial institutions more than seamless. I am not the easiest person to work with as I have multiple accounts for multiple companies as well as personal accounting needs but the branch has quelled any concern big or small and with patience. This is what customer service should feel like. Other banks should be taking note of how BMO Harris is making customers feel like they are wanted and heard. Especially want to thank the branch manager of this location Darci Lewis, she represents the bank amazingly and I can say with certainty that I will be expanding my banking needs with BMO solely due to her assistance and handling of my accounts thus far. More than happy with my new banking home! Kudos.

This branch has exceeded my expectations with its phenomenal customer service. The phone is answered and there is someone to help you at all times. I particularly had an outstanding experience with Darcy, the branch manager. Darcy helped me in when in a bind with speed, proficiency, professionalism, and kindness. I cannot thank Darcy enough for her expertise and adept abilities. Thank you, this Wabash branch stands out among the rest, likely due to great leadership by Darcy.

There is not one staff member who does not pride in delivering excellent customer service. If there is a problem they will solve it or find someone or something that can. They are prompt, knowledgeable, efficient and a great place for your banking needs. Highly Recommended!! Eric, Marlon, Yadi, Ethel & more have proven these facts and excell in Overall Satisfaction.

Worse bank experience ever! The waiting time is insane. Banker is not professional at all. I was waiting and suppose be the next one taken care of and sudden a lady show up. He took care of her first instead of me. I was not told how long is gonna take or an apologize for this happening! I would never open an account with BMO, worse bank!

I hate this branch. Everytime I deposit a check they put a hold on it for 7-10 business days! I go down the the main branch in the Financial Distric on LaSalle and the money is in my account the next day, no questions asked.

The tellers, do good work, to add, the bankers R, outstanding, ,the manager mark,,is asking customers how are you doing today and helping them out. that's why I like this Bank. .and what, ,even the security is loving his job,

I used to go to the location on Canal & Roosevelt but traffic over there is always TERRIBLE! So this is my new preferred location. The only downside is the small parking lot – limited spots for bank customers and there’s always someone who parks sloppily 😒. Other than that, the employees are always so friendly.

This place is really, really great! They obviously aim to be a bank of the people, and they're totally succeeding--every time I walk in everyone is so friendly and helpful, and they're willing to accommodate any disabilities or language translation. I definitely recommend them for others!

We had an issue with someone hacking our checking account and the relationship managers took the time to get everything rectified and did excellent follow-up with us, as well. Wonderful customer service!

This is by far my favorite location for banking. Rosemary, Andre, and Xianga are wonderful behind the desk and even the security officer is a joy.