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Blue Federal Credit Union - Yellowstone Road Yellowstone Rd, Cheyenne

2.9
(10)Loan Agency
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6523 Yellowstone Rd, Cheyenne, WY 82009, United States

+1 307-432-5840

https://www.bluefcu.com/

  • SaturdayClosed
  • SundayClosed
  • Monday9AM–5:30PM
  • Tuesday9AM–5:30PM
  • Wednesday10AM–5:30PM
  • Thursday9AM–5:30PM
  • Friday9AM–5:30PM
CLOSED
    Blue Federal Credit Union - Yellowstone Road 01
    Blue Federal Credit Union - Yellowstone Road 01
    Blue Federal Credit Union - Yellowstone Road 02
    Blue Federal Credit Union - Yellowstone Road 03
    Blue Federal Credit Union - Yellowstone Road 04
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    Reviews

    2.9/5.010 Reviews

    J

    Justin Hour
    5

    They were very helpful finding me lower interest rates on my vehicle loans also had a good extended warranty that saved my butt because the car i just bought blew up with in a month. Always really friendly and take care of my needs.

    Response from the owner

    Hi Justin, thank you so much for your response and kind words. We really appreciate the time taken to share your experience with us. We greatly value our relationship with members like you and strive to serve as your life-long champion.

    J

    John Russell
    1

    Just got a letter threatening $25/month fee for an inactive account. After years of grief with auto/ motorcycle loans we finally gave up on this bank. This “inactive” account was opened on our behalf when we took out a car loan. Never used it and refuse the dealerships now when they try to offer loans from here. Blue, don’t bother posting that you’re gonna reach out to discuss I’ve fell for that one too many times lol.

    Response from the owner

    Hi John , we’re sorry to hear that you had a frustrating experience, and we appreciate your candid review. We strive to be the life-long champion of our members, and we’d like to learn more about your experiences. Please send us an email at [email protected] and a staff member from our team will connect with you about your negative experiences. Thank you for the review.

    K

    Kevin Summers
    1

    Worst customer service ever. They will just transfer you and transfer you until you give up on the call. The branch is not much better. They will just ignore you until you call them out on it. And they will charge you over $600 per month if you don’t have the correct insurance. Not no insurance, just the wrong insurance.

    Response from the owner

    Dear Kevin, thank you for sharing your feedback. We have sent this to our member experience team to review. We appreciate you taking the time to share your experience so that we can improve and better serve as your life-long financial champion. If you have further details to provide on this negative experience please private message us with a contact number and best time to call.

    M

    Mariah Palluck
    1

    If you want your money to go into other peoples accounts on multiple occasions then I recommend. Honestly wouldn't advice my worst enemy to ever bank here. Place is a joke on top of its employees. Very unprofessional as well as communication throughout the franchise is a joke. For as wealthy as this company is, pretty sure they would go above and beyond so mess ups don't happen and things are caught, but that's the last of these peoples worries.

    Response from the owner

    Hey Mariah! It's frustrating when things happen more than once, especially when it comes to money. We're not perfect, though we try really hard to be. I can assure you that your experience as a member is top of mind for us; after all, you're the reason we exist as a company. We'd greatly appreciate some specific feedback from your experience here, such as: what errors were made, who you talked to, and examples of unprofessional behavior. Kindly, email social@bluefcu. Thank you for your membership and feedback.

    K

    Kayla Armstrong
    1

    CALLED MEMBER SERVICE NO ASSISTANCE TO MAKE AUTO LOAN PAYMENT.

    Response from the owner

    Hello Kayla, thank you for your recent feedback. We are sorry that had issues with making a payment over the phone. This is certainly not the experience we strive for our members to have. We would like to learn more as we seek to improve and better serve as your life-long champion. Please send us an email at [email protected] and a member of our team will be in contact. Thank you again for bringing this to our attention.

    C

    Cody S
    1

    In Feb 2019 I had transferred an auto loan from my brother to myself. I was unaware that it counted as a sale and that you needed to pay sales tax. Ryliegh, the loan officer, had failed to mention that it was considered a sale and I'd have to pay sales tax. With 6 months having past, I had no notice from blue or the county asking me to pay sales tax. Now, 6 months later I get a notice from the county saying I owed sales tax plus late fees and blue refuses to accept their mistake and help out one of their members while saying I'm lying about not ever received a bill of sale.

    Response from the owner

    Hey Cody, it's frustrating to not have received that information up front. We will pass this along to our team and see what we can do. Thanks!

    B

    Blake Frentheway
    5

    I just wanted to be the only 4 star. But I changed to a 5 star. People are great and I always feel welcome there.

    Response from the owner

    Thanks for the rating, Blake!

    T

    Thomas Buchanan
    5

    I have been s member since 1972 and have always been very pleased with the service and attention that I receive regarding the business at hand.

    J

    Judy O'neil
    5

    Friendly and helpful staff. Always feel welcome, and they answer all my questions. They always make time to fully explain any questions I may have.

    S

    Stephanie Prescott - RE/MAX Capitol Properties
    5

    I have been very satisfied with the customer service and products BLUE has to offer. I opened accelerated savings accounts for my kids. Thanks BLUE!

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    FAQs

    • 1. How to Make Contact with Blue Federal Credit Union - Yellowstone Road?

      You can call them at +1 307-432-5840 or enter their website and submit your application form.
    • 3. How to Secure a Loan from Blue Federal Credit Union - Yellowstone Road?

      To get loans from Blue Federal Credit Union - Yellowstone Road, you can submit your application form on their website or pay a visit to their office. You may be asked to drive your vehicle there when getting auto title loans. Enter our website to learn more about online car title loans.
    • 5. What Will Happen When I Fail to Repay My Loan?

      Missing payments on a loan will result in negative impact on your credit. Make Contact with your lender if you have difficulty repaying the loan.
    • 2. How Do I Find Blue Federal Credit Union - Yellowstone Road?

      Their store is located at 6523 Yellowstone Rd, Cheyenne, WY 82009, United States. Use a Maps app to show routes to Blue Federal Credit Union - Yellowstone Road.
    • 4. Is Blue Federal Credit Union - Yellowstone Road an Agency or a Lender?

      Blue Federal Credit Union - Yellowstone Road is a Federal credit union helping you solve your financial problems. Browse this page to get online personal loans for a variety of purpose.
    • 6. Does Blue Federal Credit Union - Yellowstone Road Offer Bad Credit Loans?

      Yes. You can expect to get loans with Blue Federal Credit Union - Yellowstone Road if your credit score is not good. It is also available to get personal installment loans regardless of your credit ratings with our platform. You can also find some useful info about personal installment loans on our website!