Big Island Mortgages by Doug Mallardi Plumeria Rd, Kailua kona

Doug made the home buying process easy and made sure we understood each step along the way. Doug was professional, knowledgeable, and patient when guiding us through everything we needed to do. I will recommend Doug to anyone looking for help with a mortgage. Thank you, Doug, for helping us make our dream a reality!

Doug Mallardi of Big Island Mortgages was effecient, professional and always available to answer my questions. He made the lending process one of the smoothest I have every experienced. I would recommend and will certainly use him for future lending needs. Kim O'Hara.

Doug is not the guy you want to go to if you want to get things done. He is slow at getting back to you. He is poor at customer service. He asks for the same documents multiple times. Many people I have spoken with after seeking his services had told me he was slow. I even heard of deals falling through because of his delays. I do not recommend him to anyone. I went with VIP mortgages and everything was quicker and much better handled. Do not go to this guy.

Doug is beyond knowledgeable in his field of expertise! His communication skills are on point - he even called me on his vacation!!!! He works with a team of professional people and gets the job done. I am so grateful for Doug helping me refinance my mortgage. Our new rate will save us a big chunk of change. Thank you Doug - We look forward to working with you again and we will continue to send referrals your way. Mahalo, Stefanie

Douglas Mallardi made my home buying dream come true. I am an older first time buyer and Doug led me through the process explaining each move to be made. Though the process of a VA mortgage seemed daunting Douglas made it easy for me. He is extremely knowledgeable and got the job done. I respect how efficient Doug is and his availability to me was outstanding.

Doug went above and beyond to help us get approval for our loan! His tenacity in problem solving and dealing with the underwriters made it all possible to achieve closing our deal! I would recommend Doug for your mortgage need without hesitation! Mahalo Doug!!

I am forever grateful to Doug for his knowledge, skills, and hospitable personality when it came to buying my first home. Before speaking with Doug I had no idea how to even go about buying a home, but once I reached out to Doug he made the process easy and made sure I understood what was happening every step of the way. Even after I purchased my home I could reach out to him with any questions I came across, and to my pleasant surprise he responded with the same great attitude he presented throughout my entire buying process. I 100% recommend Doug to anybody looking to buy a home, he’s a realible guy with good intentions who will make you feel safe and secure in your home financing desicions. Mahalo Doug!

Doug’s Professionalism is undeniable. I recommend his service to anyone who respects industry expertise and thorough communication. Regardless if you’re a first time home buyer or looking to finance part or all of the purchase of your secondary home or investment property, Doug has the tools and products to fit your needs!

Doug was available to answer my questions and made my mortgage refinance an easy experience. I'd recommend him to anyone looking to refinance!

When I thought all hope was lost, Doug pulled it off! Great guy to work with. Always quick to respond, knowledgeable and on top of his game.