Berkshire Bank Plaza, Southwick
Gristmill Plaza, 608 College Hwy, Southwick, MA 01077, United States
http://www.berkshirebank.com/
- SundayClosed
- Monday9AM–4PM
- Tuesday9AM–4PM
- Wednesday9AM–4PM
- Thursday9AM–4PM
- Friday9AM–5PM
- Saturday9AM–12PM

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Reviews
M
Great customer service at this bank, even over the phone and via snail mail. My parents were long time customers at this Berkshire Bank, with three accounts and many many transactions (the old fashioned kind - weekly cashing of checks at the drive through window). They both died at the end of 2019 and I, their daughter and estates' Personal Representative, have been working with Asst Manager, Giovanni Allsop to close out three accounts, and move those moneys to new trust and estate accounts nearer to my home. Giovanni and I worked out a plan to close out these accounts and transfer the moneys, some of it via check, and some via wire transfer. He helped me think through all the documentation and steps required, and then was gracious about executing everything promptly. I even received a phone call from April who was executing the wire transfer just to make sure everything on the application was correct. I checked this morning and everything went through perfectly! Terrific personal customer service which doesn't exist in the local bank where I live!
A
I believe people still confusing "Academic Education with Manner". I walked in this place and said "Good Morning" and no one answered back. The funniest thing was that all Teller looked at me, including the men inside the office at the right side of the main entrance and they all ignored me. I just walked away smiling, I couldn't believe it. Welcome to the new millennium...
a
Amazing customer service. No waits and the tellers know their banking very well. One thing of note, the tellers remembered me for coming in looking for dollar coins and without me asking remembered and asked me if I would like them. I did and it was a nice feeling knowing a hometown bank cares about their customers.
M
Was on hold for 25+ mins trying to reach customer service. Don’t understand why it’s so hard to pick up the phone! Hire more help, clearly I’m not the first person to have a complaint of this type 😳
T
They have been my bank for 3 years and i have to say they are so rude worst customer service ever . Somethime i drive to WestSpringfield so i don't have to deal with them .
c
Less than helpful over the phone Would not send a bank statement in the mail
Personal loan Providers Nearby in Southwick
FAQs
1. How to Contact Berkshire Bank?
You can call them at +1 413-569-5589 or enter their official site and submit your application form.3. How to Request a Loan from Berkshire Bank?
To secure loans from Berkshire Bank, you can submit your application form on their website or head over to the store. You may have to go there with your vehicle when getting a title loan. Explore our site to learn more about online title loans.5. What Should I Do If I Am Unable to Repay My Loan?
Defaulting on a loan can have negative effect on your creditworthiness. Contact your lender if you think you may miss the payment.
2. What Is The Office Address of Berkshire Bank?
It is located at Gristmill Plaza, 608 College Hwy, Southwick, MA 01077, United States. Open a Maps app and get driving direction to Berkshire Bank.4. Is Berkshire Bank an Agency or a Lender?
Berkshire Bank is a Bank offering you various types of loan options. Enter our website to get online personal loans for financial emergency fund.6. Does Berkshire Bank Offer Loans for People Who Have Poor Credit Score?
Yes. You can expect to get loans with Berkshire Bank even if you do not have good credit scores. It is also available to get personal installment loans irrespective of your credit scores via our website. You can also learn more about personal installment loans from this site!