Benchmark Home Loans — Alex Jimenez Town Center Pkwy, Spring Hill

Alex and his team went above and beyond our expectations for our first home buying experience. They made the process really fast and easy, answering any and all questions as the process unfolded. My husband and I are so excited to be taking this next step and are forever grateful to Alex and his team at benchmark mortgage!

If you aren’t utilizing Alex in your loan process you are mistaken. The loan experience and mentorship given was beyond any expectations. A man of true devotion and willingness to go above and beyond to be able to take a huge weight off your shoulders is a small definition of his true character. Being a Marine ready to transition back to the states from Okinawa, Japan, Alex provided that stress free experience and guidance needed during those troubling and stressful times. We were able to find that home that we wanted and a team that will forever be a part of my family.

My experience with benchmark was top tier. I was always told buying a house was going to be quite stressful. However that was never the case with these guys. Alex, Tina, and Lisa went above and beyond while I was under contract. Very informative and knowledgeable. There was not one question from me that went unanswered. Very reassuring individuals. When I first spoke to Alex he told me “we’re going to make it happen” and he stuck to his word and I’m now a homeowner. The best part about these guys is they work with what you can afford. I highly suggest these guys if you’re looking to get a house.

Alex and his team handled my re-fi like I was the most important client they had. Emails were answered quickly. No question was silly (I had lots of questions). He even realized I was paying way to much for my homeowner's insurance and recommended an insurance broker to help. I would recommend Alex for all of your mortgage needs.

Alex is a mortgage BEAST!! He has done phenomenal things for my clients and has been a game changer for my career. When I was no one, he helped make me SOMEONE. When it comes to any market changes or any information my clients or I need, he's there to answer any questions, any day of the week. He even took time out on his vacation to help me out with an urgent matter. He is brilliant, blunt, and just straight up awesome. As long as he and I are both in this business as mortgage lender and real estate agent, he will be my first recommendation for any mortgage needs. We have such a great partnership and work flow. It's hard to find people that are constantly motivated to keep kicking butt day in and day out regardless of the market, but Alex is always on top of his game. He has by far been the most dependable and reliable person I have come across in my career. If I could give him a million stars, I would.

Alex and his team at Benchmark do an amazing job! They communicate every step of the way and if problems do come up they take care of them. If you are looking for someone to help you with a home loan I would not think twice about using them. Thank Alex!

My VA clients and I had the pleasure of working with Alex and his team. Communication is very important to me and my clients and they exceeded our expectations. They're knowledge and professionalism was top notch and I would highly recommend their services.

Alex and his team are PHENOMENAL! Alex is the epitome of integrity, dedication, and professionalism so I’ve never had any hesitation when it comes to recommending him to my clients. I have worked with MANY lenders during my career, but working with Alex is different. There is an actual sense of relief I feel when my clients begin working with Alex because I KNOW they will be taken care of, and the transaction will go smooth EVERY TIME! Professionally, he goes ABOVE AND BEYOND to ensure every deal closes and everyone involved is satisfied. I did not think TWICE about using him when I decided to purchase my home. Even at times I caught myself being my own worrisome client, Alex would reel me back in, calm my fears and assure me everything would be fine! And it was more than fine. My personal and professional experiences with Alex and his team have been truly *exceptional*. I would recommend them to any and everybody!

We were referred to Alex and his AMAZING team by our realtor. He and his team were so helpful. They answered all the questions we had. Helped guide us through the craziness of the loan process! Lisa and Amanda stayed on top of our loan approvals/requirements. Worked with our budget and made sure we were comfortable. I would definitely work with them again!

Alex was amazing to work with! He responds in a timely manner and is WONDERFUL about explaining things so that you can understand. I know nothing about loans and refinancing and there was never a time that I felt uncomfortable or dumb for asking any question. I will never use anyone else! He and his team are the best!! Thanks Alex!