Benchmark Federal Credit Union Mcdaniel Dr, West Chester

Amazing customer service for a new auto loan. Suzanne made the process very fast and easy over e-mail. I could even pick up the check through the drive through (although they offer overnight mail services). So much easier working with her than even the dealer - and the rate was by far the best I saw and half of the dealer promotional financing.

I’ve been using Benchmark Federal Credit Union since the early 2000s and absolutely hands down the best! Not to mention their amazing customer service where you can actually get a person on the phone and if they can’t help you, you can bet they’ll get someone who can and pretty quickly.

BMFCU has the best staff in any business ever! I’ve been a member of this credit union for close to 20 years. I’ve never had an unkind person or a situation that these wonderful people didn’t straighten out for me! They’re all pleasant, patient, have excellent knowledge and are very efficient at their jobs! If they have a need to call you back for bank business they’re true to their word!

I love the team at Benchmark Federal Credit Union. We have moved all of our financial needs to Benchmark. Not only do they provide us great rates but they are truly a pleasure to work with and work hard to answer any questions we have.

My favorite branch is on Mc Daniel Dr, West Chester, PA. The women there are ALL super helpful, knowledgeable and friendly. You know, that high quality service from a person snd not technology. I just called today and spoke to Faye regarding an auto loan. She made me feel very relaxed as I haven’t had a car loan payment in years!!!! Thank you, ladies. Good job!

We have been BFCU customers for 25 years. I thought when we moved out of state I should probably close the account and pick something local. When I called them to do this, they urged me not to close because of all the credit union benefits we'd miss out on. Boy were they right. They have been so helpful over the years without me ever having to step foot in a building. Thanks for the great service BFCU!

I have always had great experiences with Benchmark Federal Credit Union. If I have a question or problem I always get it resolved prompt and efficiently. That’s why i’ve been a member for over 30 years.

The folks at the Starr Street location in Phoenixville are best in class! It has been so wonderful getting to know them over these many years (more than 20 since my Wyeth days!) Thank you for providing outstanding banking and customer service to all customers!

Benchmark has always provided professional and quality services for both our Corporate and Personal needs

I have a special place in my heart for Benchmark because I opened my very first account there and have been banking with them ever since. Their office always looks great and the staff is so friendly, especially Sandie in the loan department.