Bear Paw Credit Union 2nd St, Havre

The tellers and bank account managers are some of the most rude and unprofessional people. I’ve tried calling for several days with no answer and when I finally got through they were absolutely dismissive. Please don’t go here for your business.

A few tellers have been quite short/rude whenever I've called in, even hanging up before I try to say thank you. It takes way too long for somebody to answer the phone every single time I've called, and the ATM takes forever to read my card, and it's very frustrating!

Honestly, one of the worst places for Customer service. Every month I call the receptionist to pay my Credit card bill and every month it takes multiple times to get through. When the receptionist decides to pick up the phone I get transferred to the tellers and then it's another crap shoot. Will they pick up the phone? I have had enough of their horrible customer service. I WILL be changing who I bank with and I WILL tell everyone I know not to bank through Bear Paw CU. On a side note, their Mobile online banking is pretty basic. You can't pay your bills on it and you constantly have to update your security questions. So basically, they have Horrible Customer service, I mean the worst I've dealt with. Their Mobile banking is a joke and don't even think about driving down there. No parking and the lines are sooooo long and only 2 tellers working. Reminds me of the USPS, and that's not a good thing.

Can't even get ahold of anyone on the weekend, no customer service. They freeze your debit card and your stuck until the bank opens back, how are we supposed to spend our money if we can't use our debit card, supper frustrating

Worst bank ever. Finally just closed my account. Don't do business here. You will spend hours on the phone treated rudely by the staff for their mistakes.

Never had any troubles, been banking here for years, people are nice and very helpful

Bear Paw Credit Union is a great bank. Absolutely love doing my business there.

Cant ever get a hold of anyone when you do they are super rude over the phone i have banked with them for 2 or 3 years lately i have had a significant amount of problems

Worst bank in town no customer support of you want a small town bank go to independence bank they will treat you right

yes, credit union is the place to go