Beach Bank Eglin Pkwy, Fort Walton Beach

I have been banking with Beach Bank, formally Beach Community Bank, for 12-15 years now. When you get a good customer service person, they have already quit by the next time you go in to the bank. If they treat their employees the same way they treat their customers - no wonder!

This bank cannot be trusted with your money. They made serious mistakes in handling my account, and then after a full day on the phone struggling to get everything right, they had the nerve to charge me excess withdrawal fees, when they were the ones that caused the withdrawals. If you want to keep your money, stay away from here.

Depositors Beware! Beach Bank is not a good bank to do business with. They are very arrogant, and their management team is the worst management I have ever worked with. Larger banks have much better management and after dealing with banks for twenty years, I would say this bank will go out of business similar to USA Bank because their management is HORRIBLE. I would NOT recommend anyone do any kind of business with this bank. Check your monthly statements CAREFULLY!

This bank repeatedly refused test deposits from Connexus Credit Union, causing them to have to try again and again, which nearly cost me to lose my account with Connexus. Beach Bank refused them without notifying me or even trying to reach out to ask me about them. This has been going on for several weeks, and it was a nightmare to get this straightened out. When they finally allowed all the mini-deposits through, they assured me that everything would now be fine. However, Connexus Credit Union then had to withdraw their 11 test deposits, and Beach Bank fraudulently charged me $3 for each “excessive” withdrawal – withdrawals which would not have been necessary at all, if they had simply accepted the first test deposit. I am now contacting the BBB. After 12 years of being a loyal customer, I feel betrayed and completely disappointed on how they treat their customers. Shame on you Beach Bank!

I was a customer in good standing of this bank since 03/09/20. On 06/07/21 I got a call from the manager saying they were closing BOTH my personal and business accounts, and wouldn't tell me why. Both of my accounts were in good standing and had no fraudulent activity. The manager said she would write an email to her manager, which I presume she did but I never heard back. I was a customer in good standing for *over a year.* Then they cancelled both of my accounts are are refusing to explain why, other than "because we can legally." This has disrupted my ability to pay my bills and run my business, and has cost me money.

Thank you Beach Community for a very easy Refinancing experience. I was very impressed with the service I received. Hats off to your team of professionals who were very kind and eager to help. They kept me informed throughout the entire process. Big Thanks to Mrs. Kim and Elizabeth you all was great at answering my massive amount of questions in a timely manner. If you're looking to refinance your home look no further Beach Community is your place GREAT RATE, GREAT CUSTOMER SERVICE!

This bank will close your account for no reason. Especially if you make a lot of money. Their app also sucks with no features. And they will interrogate you on the phone about where your money is coming from. This is the absolute worst bank I've ever dealt with.

We have been doing business banking here for years. Everyone is so nice and helpful! Recently Wendy B processed an SBA loan as was struggling to make ends meet at work with Covid-19. Thank-you Wendy, Karen, Katie and all the friendly helpful people at beach community bank!

Don't TRUST this bank! They STEAL your money!

They never should of closed the FWB location on Racetrack Rd! Every time I go to the Eglin location they are SLOW with long lines and 1 person at the window! You should have extra people if you closed 1 location!