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BayPort Credit Union George Washington Memorial Hwy, Hayes

3.2
(9)Loan Agency
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2369 George Washington Memorial Hwy, Hayes, VA 23072, United States

+1 757-928-8850

https://locations.bayportcu.org/bayport-credit-union-a5af04a73792

  • SaturdayClosed
  • SundayClosed
  • Monday9AM–5:30PM
  • Tuesday9AM–5:30PM
  • Wednesday9AM–5:30PM
  • Thursday9AM–5:30PM
  • Friday9AM–6PM
CLOSED
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    Reviews

    3.2/5.09 Reviews

    J

    Jason Connel
    1

    I guess we will continue 2021 with the year of one star reviews. I have never had so much trouble working with a bank. I never in all my years had to call a bank so much. I feel like I work for the bank instead of them working for me. In one of my many calls with the bank I was hung up on by one of their customer service agents. Their agents are poorly trained. Several of them I spoke to were not even aware of some of the services they offer.

    Response from the owner

    Thank you for sharing, Jason. We are sorry to hear that you aren't pleased with the service you have been receiving. If you have any other banking issues that still need to be resolved, please send an email with your contact information to [email protected] and someone will reach out shortly.

    P

    Patrick Cooney
    1

    Good bank, nicest people, but has the worst online banking access to accounts. After you log in with your user ID and password you get a page asking you how do you want a 6 digit access code: by phone of by email. I always say by email then wait for the code to arrive. The wait is usual 5-minutes, sometimes never. Very frustrating and I will reluctantly close my BP accounts and open them in a new bank that has an easier online banking access..

    Response from the owner

    Thank you for taking the time to write a review, Patrick. We appreciate helpful feedback. Here at BayPort, we are always here to help. Please reach out to us and let us know how we can do just that. www.bayportcu.org/contact/

    G

    Geoff Wilson
    5

    Well, I've been with this bank since they were first the Newport News Shipbuilding bank at least now over a decade ago (unless it was Langley? To be honest I forgot which one it started from) I haven't had anything negative myself then in over 15 years so I guess there'd be no reason for a bad rating! They're fees are very low from what I've experienced, with at most a $0.25 fee for using their debit card BUT no charge if you use that debit card as credit. Any deposit you make will generally be immediately available which is a wonderful departure from others like Bank of America. Staff has always been friendly at this branch as well.

    S

    Shaun Blazvick
    5

    5 stars for this location. Great people, always very nice. Good deals on loans. I am able to get in and out with no hassle.

    Response from the owner

    Hi Shaun, thank you for the review! We are thrilled to hear that you are receiving such great service. If you are ever in need of any assistance please do not hesitate to reach out. https://www.bayportcu.org/contact/

    A

    Alyssa Saylor
    1

    Went in there to get a new debt card because mine was worn out, the lady failed to mention to me that I needed to get it activated for it work. Idk just seems like something you would tell someone but what do I know.

    Response from the owner

    Thank you for sharing, Alyssa. Our apologies for the miscommunication. Yes, prior to using your new card, you must call to activate your card and set up a pin. If you need help activating your card or if there is anything else we can help you with, please do not hesitate to reach out. www.bayportcu.org/contact/

    S

    Scott
    1

    I’ve been to this branch twice. The second time reminded me of why i go all the way to Yorktown or Newport News. There won’t be a 3rd visit....I’ll continue to use Yorktown and Newport News

    Response from the owner

    Hi Scott, thank you for your feedback and for sharing your experience with us. If you are in need of any other assistance please do not hesitate to reach out. www.bayportcu.org/contact/

    D

    Diane Compagnone
    5

    I have been banking with bayport since 2012, anytime I've had an issue, they were able to solve it within 24 hours.

    B

    BT
    1

    I have never dealt with a more inept financial institution. No idea how they stay in business.

    Response from the owner

    Hi BT, thank you for your review. We're sorry to hear that you are not pleased with your experience. Is there something specific you need assistance with. Please reach out and let us know how we can help. https://www.bayportcu.org/contact/

    A

    Angela Steinbacher
    5

    Some of the nicest people work here.

    Response from the owner

    Thank you for the kind review, Angela! If you need any assistance, please do not hesitate to reach out. www.bayportcu.org/contact/

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    FAQs

    • 1. How Can I Get In Touch With BayPort Credit Union?

      In order to get related with them for loans, you can call this phone number +1 757-928-8850, or you can direclty select loans online. If you need any loans like personal loans for bad credit, you can hit here, which will be quicker.
    • 3. How Can I Secure a Loan at BayPort Credit Union?

      The fastest method is to use their website's online form. For your need of cash advance online, simply look at our website to learn more about detailed information.
    • 5. What To Do If I Cannot Repay My Loan?

      The best way is to negotiate with your lender at first and deal with the issues for both parties.
    • 2. What's The Address Of BayPort Credit Union?

      BayPort Credit Union is located at 2369 George Washington Memorial Hwy, Hayes, VA 23072, United States. If you wan to visit them personally, you can make use of the map to find a way to get there.
    • 4. Is BayPort Credit Union an Agency? Or a Lender?

      BayPort Credit Union is a Bank. Or you can directly find CocoLoan, which is an online lending agency, can help you connect with 100+ lenders to get miscellaneous loans like online installment loans, browse this page to find out more.
    • 6. Can BayPort Credit Union Provide Car Title Loans?

      Sure. You can get title loans for bad credit if you click here.