Bay Bank Packerland Dr, Green Bay

I've used several banks over our 33 years in business and miss the personal relationship with the bankers. That's until now! Jeff Bowman is the best president of a bank we have ever worked with and always takes time to greet you as well as the rest of the staff. Very comfortable atmosphere easy bank to do business with.

Never had a problem with them in over 10 yrs as a customer, until recently. I was on vacation and had cash deposited into my account, with the same personalized slips I used for years. My money was put into a lost funds account because of a 3 digit number that identified me as a new or existing customer (never a problem before) Mind you, my account number, full name, address and phone number we're on the slip. (Vacation ruined) 2nd, I deposited money, only to find the amount was deducted instead of added. Then they said they fixed it, but only put my balance back without the addition. I just deposited cash and it doesn't show in my balance. These were all cash tranactions, I don't understand how they can be so careless with client funds. I will be leaving Bay Bank

Mislead potential lender, when requirements are met the promised assistance quickly forgot. Jeff Bowman is misleading and unbiased. Professionalism is lacking. Advised member to send money on business venture knowing the money was non refundable and his backing out made the application incomplete. Disappointing.

I went in to deposit funds. After I deposited the funds I went over to speak w a banker to open up a jr savings acct. Not only did she open up the acct took out the money I requested to transfer into the acct but never put the funds into my daughter's savings acct.

Trying to look at your account online is almost impossible. The woman that started my account up had the personality of a brick "although I think bricks may be more personable". There are a 2 ladies at the drive up that keep me coming back because they are so sweet and happy.

Unacceptable services.My mother asked for a small loan as she banks with them it not only took 4 days to get back to her they sent her to the WRONG branch.!! They need some training for their poor customer service.should not have to take 4 days for a loan these days.

Misled a potential buyer for a house I was selling. Told them they would be approved without any issues, and after they put in an offer on the house, they were denied financing.

I would suggest not taking over 3 weeks for a loan approval process and you quote 5 days. Just a thought.

Online banking sucks always have to call the bank.. Don't have 24 hour help...BS.

I'm surprised by the negative reviews. Amazing bank with exceptional customer service.