Barton Hills Mortgage Congress Ave, Austin

Ashley Hall and her team have handled multiple loans for me over the years and have always been excellent; I close on time, and they keep me regularly updated on our progress. I can't ever remember having any issues with them. We just closed another loan a few days early, which is amazing in the current environment. I highly recommend them!

The process from lot purchase to house built and finance closed took 4 years. Suzanne did not give up on me and provided exceptional service throughout. She was able to find a low rate and keep it locked despite delays in completing the house. Her team handled all the loan qualifications expertly without hassle and closing was straightforward with clear instructions. Obviously she has good relationships with all providers. Suzanne and her team took it from start to finish and followed up after it was all done to make sure nothing got missed. Many thanks. We have our dream house.

Wow, what can I say but Suzanne is a AMAZING! By far the best mortgage broker in the business. She is organized, timely and keeps you informed during the entire process. When we closed on a vacation home and refi in 2016 with another broker it was an absolute nightmare. I will never go to anyone else but Suzanne.

Suzanne is one of my absolute favorite people to refer. I've personally used her for two homes and she is the best in the biz. Even better, I've referred Suzanne to many friends, family, neighbors, and co-workers and everyone raves about her first class service. Honestly, I don't have a clear understanding of the mortgage industry. Suzanne is always patient to explain the nuances of the transaction. She promptly returns every call and answers each question with detail. Suzanne embodies excellence in personalized service.

I was lucky to find Suzanne through Yelp. Previous reviews were positive, and all aspects of re-financing our mortgage went pretty smooth. There were a couple of hitches during the process, but a call to Suzanne or one her associates was all it took to resolve the hitch. Everything was done through phone, docu-sign, or email except for signing the actual papers, and that process only took 45 minutes. Our experience was exceptional, and I highly recommend Suzzane. --Mike T.

Suzanne at Barton Hills Mortgage is great, professional and was a great joy to work with. She did our entire loan while I enjoyed satisfying the loan requirements from my home at my convenience. Not a single hiccup. Closing costs we're much less to other brokers we compared and the service was very impressive. Our cash-out refi was a little tricky but she handled it in stride and got us more than we requested. Thank you and I would and will recommend her to anyone I come in contact with who wish to have their mortgage taken care of in a professional manner.

My wife and I were first time home buyers, having moved to Austin from overseas this last year. Luckily we found Suzanne and her team as we went through this process of the very first time. She got us a great rate, was very patient to explain the whole process to us, closed on time, went the extra mile through the complexities with our international situation, and did it all with a smile. We couldn't be happier and would recommend her heartily to any of our friends in this complex process. Go with Barton Hills Mortgage if you are in the market in Austin!

Ashley Hall is amazing! I was in an extreme time crunch and I had literally emailed her at midnight...not only did she respond to my email at like 5 AM we were able to schedule a conference call by 7AM and get things moving before the official business day had even started. Ashley went above and beyond and I really appreciate it. Thanks again!

I have used Ashley Hall and Barton Hills Mortgage for multiple transactions over the past 15 years, and have always been extremely satisfied with the level of communication, professionalism, and quality of service they provide. I would highly recommend them!

Suzanne and her team are the most responsive and helpful brokers you will ever find. I recommend them to everyone I know when I hear they are refinancing or buying.