Barclay Butler Financial Inc Dundee

Buyers beware! This is one of the most unethical and dishonest companies you could ever do business with. Do your own research and pull up this company online and you will be shocked at what you find. Things like being fined by the Illinois Department of Financial and Professional Regulation for not having properly licensed loan originators and failing to register them timely. The back story of this company is just the icing on the cake because I can't adequately explain how terrible it was to work with them. They made this such a miserable process for my family and I. From the "loan processors" who never had any idea what was going on and would go days without calling me back to Barclay Butler himself getting on the phone to contradict his employees and yell at me like I was his child. It was honestly one of the strangest things I have ever witnessed in my entire life. There were numerous times where my family and I had genuine concerns that this was not a legitimate company. It always seemed like they were mad at us for having so many questions or even if you just wanted to understand a little more about what was going on. After doing more research online I immediately educated myself and found out that Barclay Butler Financial is not a direct lender, they are just a middle-man who charges you an astronomical finders fee for finding you a real lender willing to take on your loan which we found out the hard way can easily be done without using Barclay Butler Financial. We did everything they asked, and we always got it back to them in the same day, but then they would go silent for days. One time we called in around 9:30 maybe a little after. A "loan processor" named Victoria told us it was still early and she hadn't checked any files yet and she would "after coffee." I was irate. It was almost 10am!? There was never any communication. They constantly changed the conditions of the loan without any explanation or call back. There was always a constant lack of transparency as well. First they wanted 3 months worth of mortgage payments and 5% down, next it randomly jumped to 6 months of mortgage payments up front and 15% down with no explanation and not a single thing that changed about our finances. Just a very odd and peculiar situation that I wish we never found ourselves to be in. I found Barclay Butler to be a very misleading and dishonest man. My family and I work hard for everything we have and it's undeniable that his predatory tactics prevented us from realizing what we were getting into. Luckily, we were able to do the entire process without him and obtain a far better loan without paying him a years worth of your salary as a finders fee. Please protect your home, your money, and your family and choose literally anyone else besides Barclay Butler Financial.

Closed on our home on September 10th. Although a few delays did happen, I couldn't be happier as a veteran constantly being turn down by "veterans united" because of my 590 credit score, Barclay and ashtar did so much to assure that I close on my house. Once you understand that Barclay is not the lender, he's the middle man assuring that you say the right things, the delay seems understandable. Thanks for your help

Can we give more than 5 stars? Barclay, Victoria and staff are beyond fantastic to work with. There were some hiccups that delayed closing by 2-3 weeks...extremely stressful, yes, but none of them were BBFI fault, and Barclay was most helpful in navigating through them to get them resolved as quickly as possible. And having a Notary come to our home was convenient, and seamless. Not only was this a great experience, we feel we have made a new friend in Barclay Butler!

Barclay and staff delivered on everything they promised. I own my own business and found it challenging to get financed from a big bank. After receiving a solicitous email from Barclay, I reached out to obtain financing. I have to admit, I was skeptical at first because I didn’t know Barclay and not all reviews were 5 stars. That aside, we decided to give him a shot. He listened very intently and got it done. Not only did he close our loan quickly, but we got locked in at an amazing interest rate for 30 years. Thank you Barclay and Catherine! You guys are first class.

Barclay Butler is one of the most Loyal, Honest men in the Mortgage Industry. He works with people to obtain the American Dream of home ownership. He is not a slimy sales man like most mortgage brokers are. If he can help you he will, if he can't he will tell you and not string you along for months only to end up disappointed. The mortgage transaction is longer these days, but if anyone can get it done Mr. Butler can, and he does it with honesty and integrity.

This was the most stressful experience of my life. Barclay Butler was our buyer's mortgage company. We upheld our end of the deal and were out of our home by the initial closing date. Five delays later and we are finally closed. Our belong have been in storage and our dogs boarded for longer than needed, costing us considerable money. Their inefficiencies almost cost us our purchase due to delays. Hoping I never have to work with them again.

I just recently closed on my new home thanks to Barclay Butler financial and staff! This was the most wonderful experience ever. They were professional, informative and polite. I highly recommend them And we even closed earlier than what we expected on the house. Buying a new home can be stressful but thanks to Barclay Butler financial this was a great unstressful experience for me.

I am very pleased with my experience with this loan broker. I was rejected by almost everyone and they helped me become eligible and then close! Mark Settle was very knowledgeable, had a great attitude, and easy going personality. I'd imagine everyone's first time buying a house is a nerve-wracking time but at the end of the day it was worth it and I give them credit. Would recommend to anyone, especially those with not great circumstances.

I have had the pleasure to work with Barclay and he is fantastic. He cares about his clients and has exemplified this with every file I have worked on with him. He advocates for his borrowers to have a swift experience while going through the mortgage process while simultaneously offering competitive rates. I would recommend him and his LO's to anybody looking to apply for a mortgage in IL, FL and NC.

They finally called me back and asked why I called them in the first place if I was having someone else helping me too. So rude never do business with these people