BankSouth Mortgage Evans Town Center Blvd, Evans

After being heavily recommended to us by our realtor (although we had concerns about doing business with a bank we didn't know) we got our mortgage through Bank South when we moved from out of state. This was our second time buying a home. We, unfortunately, regret our decision to do business with Bank South. Upon our offer being accepted, we heard nothing for a week. Then, suddenly, they needed documents from us and needed them immediately. Several times, we'd go a few days without hearing from them, and then suddenly we'd get a call or email demanding some document as if we had forgotten it, when more commonly, we hadn't ever been told it existed. We spent the beginning of a vacation stuck in a hotel lobby trying to fax all the information they suddenly needed during one of these stunts. They were cordial, but didn't seem to understand our situation and honestly, didn't seem to care. We had originally wanted to use Navy Federal because of the loyalty. They are not one to sell of their mortgages, a fear we had expressed about BankSouth, or any local lender. We wanted to know who we were getting into a deal with. BankSouth held our mortgage for just one month before selling it to another lender. I know this may be common practice, but we had been told that BankSouth is not a 'common' bank. Unfortunately, we were misinformed.

Working with Bank South Mortgage was an absolute delight. This has been the easiest process we have experienced. We thought there would be tons of paperwork and waiting weeks, but it was actually the complete opposite. Easy to follow instructions and results were quick. I credit that to the Bank South Mortgage team. Thanks again for a wonderful experience!!!

James Gay was outstanding. I got the very best mortgage, awesome rate and terms. Super fast service. Bank South knocked the socks of the competition. The Bank South team really expedited the process and helped make the closing process painless.

James Gay was excellent from start to finish we had great responses. Great explanations of options that would best fit our situation as well as guidance for things we didn't think of or know about. The whole experience was easy and took the pressure off of us with all of the things we had to accomplish; moving and selling our other home.

After a previous loan officer fell through on his promise and put our contract in jeopardy McKenzie stepped up, and along with his staff managed to get my loan on time. I was very pleased with his promptness, his communication, and his professionalism. I would highly recommend using him.

McKenzie was an excellent broker. He was very knowledgeable and patient with us as we navigated our first-home buying experience. Mckenzie was quick to answer questions and guided us through the process. Highly recommended!

This is the third time we've had a pleasure of working with Cyndi. She goes out of her way to make everything as easy as possible. I highly recommend her for anyone interested in a new mortgage or refinance!

James was a joy to work with. He worked night and day to help me get everything needed to secure a loan on my new home. He gave me great rates. He gave me money down. He worked with me while I was overseas. Great pleasure to work with.

Great company with a great team. We recently closed on our house in Georgia and our Bank South made it a seamless process. Cyndi Eber is was our mortgage banker and she’s the best. Definitely recommend Bank South!

Cyndi and her team provided excellent customer service. All communications exceeded expectations. Highly recommend Cyndi and her team at Bank South if you are serious about purchasing a home.