Bank OZK Hwy, Mountain Home

Worked with them for over a year for not paying my phone bill for me through their auto pay.Kept going back and forth between the phone co .and Ozark bank. This bank put me thru all kinds of stress,late fees ,problems and paperwork always pointing back to the phone Co as the problem.I finally got them both on a conference call at the same time to battle .It was the banks fault the whole time .When I said well all my other creditors are able to take out their money thru auto pay why can't Ozark bank and they said well we can't, and we cant fix it apparently so find a new way to pay your bills.I said well maybe a new bank will help me .