Bank of the West E 6th St, Loveland

Opened up an account online and was asked to come into branch to verify identity. I called 30 minutes prior to showing up and said be right there. Showed up told to take a seat. Later gentleman came over and said no one could help me until after 2pm, told me I had to leave. Bad customer service all the way around, bad listeners too

I have had nothing but problems with this bank branch!! I am so close of just pulling all my savings out ! I went to hand the teller at the drive up window the debit card to the checking account along with valid drivers license with 500.00. Cash wanted it deposited. He ask I fill out the checking account number on the paper. I said well this is the debit card and my ID as I don’t have the account number because I never use checks. He said If I don’t write in the account number On the deposit slip he refused to take my deposit! He didn’t offer to even research it or anything.

Closed early for no reason lies about operations hours. Terrible customer service. Not helpful at all. Got to be the worst bank there is

Lobby closed. One lane drive through open. This location has been going down for a while. Looks like the ship is sinking now.

Only issue I have with this branch is Somer isn't the friendliest teller. Payday comes around and I have to think "do I want to have a hastle with Somer today or do I want to have a smoother experience at a different bank"?

I love this bank! They all treat you like family rather than a number. They go out of their way to make you feel welcome and always genuinely ask how your day is. I won’t ever bank anywhere else.

The Loveland branch manager is the best! She deserves her position. She is very experienced, professional, helpful and very kind. Everyone at the bank are also very helpful and kind as well.

Been a customer for years with Bank of the West in New Mexico. I moved to Colorado and convinced my fiancé to leave his bank and join Bank of The West...BIG MISTAKE. I have tried to close my prior accounts for over 2 weeks since we consolidated into one account.... I keep being told it is in process---with no other assistance. Have visited the bank 4 times now...I am going to close the new account we opened as well as all other accounts that have mysteriously remained open and racked up Bank of the West charges...funny they keep accounts open after many attempts to close them so they can charge customers fees. Unfortunate service from a bank I used to trust. Move on from Bank of the Mess (West).

Tellers have always been so friendly and the branch manager is awesome

The only person to deal with in there is Logan. He actually cares about his customers. All of the women in there are worthless and treat you like crap.