Bank of the West E Kansas Ave, Garden City

It isn't that the entire Bank of the West financial institution is dysfunctional; it is primarily the Garden City branch. I have been a customer of Bank of the West for many years and have had many positive experiences with branches in Colorado and Wyoming. However, anytime the Garden City branch is involved, it becomes a nightmare. I think it really just boils down to that it is in Garden City. Bank of the West needs to do themselves a favor and just close the Garden City branch and never look back.

Absolutely worst bank ever. A $35 overdraft fee PER transaction that makes your account negative???? That’s ridiculous. Why do banks charge people without money more money even thought they know they don’t have money? How is that ethical?

They put a lot of dedication into making banking as hard as possible. Never got a debit card. Their 1-800 bankers tell you to go to the branch and their bankers at the branch tell you to call the 1-800 number. I just closed my account and I couldnt even get a confirmation email.

Amazing! I can't exchange small bills for larger bills because I don't have an account. For real? Yes for real. I know what bank I'll never do business with.

They do good at the window give my dog a treat have a very good online banking website check it daily never had any problems

Pesimo pesimo pesimo all are some lazy without wanting to work bad service