Bank of the West Center Dr, La Mesa

Likely one of the worst banks I have ever dealt with. If you have an issue like needing a copy of a bank statement they cannot figure out how to help. We closed three commercial accounts because of the poor service.

Bank of the West has a very small town atmosphere. I've never had to wait more than a few minutes for service. At the San Diego branch, one of the managers knows my name and always says hello. I bank here because they have free checking(as long as you have a small balance)but I really like the service.

Excellent Customer Service,highly recommend I cannot understand how the reviews are so bad.All the staff are top notch including the branch manager Joseph Morales,as well as Valeria Figueroa and Daisy.Their customer service is 10/10 and so is the location of the bank,the building is beautiful,all the staff are banking experts and you will be treated better at bank of the west at the other big banks.Please ignore some of the other people writing nonsense reviews here.I am quite saddened by these false reviews.Thanks again to all the staff at the La Mesa Bank of West Branch for making my banking experience top notch!

We took a train all the way from downtown with my sick friend who has stage 4 cancer and he was leaning against the wall waiting for our bank to open at 9am. A bank employee came up to us and instead of greeting us she rudely said I cant have you stand there as she cared more about her coffee getting cold than people who trust this bank.

Absolutely worst customer service. Bank elsewhere.

This all makes sense on why they have such a low ratings! I’ve been dealing with this for 5 years hoping they would get there stuff together. Worst possible service! Every location in this area has horrible reviews and it’s because NO ONE who works there has any sense of urgency. I can’t even count how many times I’ve gone in and my deposit takes 40+min to count. I understand they are trying to get the elderly up to spend on technology but it’s making this business suffer. Don’t waste time with Bank of the West. It’s a horrible ran bank and based off the other reviews I’m not the only one who thinks this. I wouldn’t be surprised if this branch shuts down.

Spacious, clean, room for private matters and very courteous staff. Short drive off 94east freeway.

All the time get there problems to cashing check