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Bank of the West Oliver Rd, Fairfield

1.9
(10)Loan Agency
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1300 Oliver Rd, Fairfield, CA 94534, United States

+1 707-423-4000

https://www.bankofthewest.com/customer-service/branch/california/fairfield/1300-oliver-road.html

  • SaturdayClosed
  • SundayClosed
  • Monday9AM–4PM
  • Tuesday9AM–4PM
  • Wednesday9AM–4PM
  • Thursday9AM–4PM
  • Friday9AM–4PM
CLOSED
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    Personal Loans Near Me In Fairfield of California(CA)

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    Reviews

    1.9/5.010 Reviews

    M

    Mary Thompson
    1

    DO NOT BANK HERE. My parent's have been members for 50+years and are now on SS, wired them $300 yesterday and it showed as an available balance and was deposited in their account then this morning they woke up to $105 in overdraft charges and the BOW system registers the wire as being received today when it was deposited yesterday and my mother verified it was in their account so they called the customer service line and were advised there's nothing they can do so were transferred to an unhelpful rude supervisor named Tamara who said she can reverse one overdraft charge. Not sure how many others this has happened to but ultimately they ended up not reversing any charges after my mother got extremely upset at this theft. They definitely do not help their customers and steal from their elderly customers.

    L

    Lisa Quintero
    1

    Horrible place. I’ve routinely seen the manager here be unbelievably rude to customers. The branch phone for years hasn’t had an information menu - it’s just rings forever unanswered when they’re closed, and often when they’re open. They close unexpectedly all the time, even the hours they’re supposed to be open are extremely limited compared to other branches, and the hours listed on their website, google maps, Apple Maps, and even the corporate website are totally wrong. So that customers drive here from rural areas only to find it closed — with no way to obtain accurate operating hours.

    S

    Sue Scott
    1

    Been doing banking for 3 years. Every time I try to get cash for mom I get a different story as to why I can't. Called in advance of today's trip got specific instructions and when I got there they shut me down again. This bank is not customer friendly and don't have policies that are firm.

    M

    Mary Felix
    1

    Soon I will no longer bank here again. The online appointment system is bunk, I set appointment in online when I went to bank no body ever bothered to ask if I had appointment. Set an appointment for over the phone. They never called me. So, I called the bank and the person I was suppose to contact me by phone wasn't available. The person I spoke too was suppose to close my account didn't because I checked and it's still open. This bank is ridiculous. This technology has only made things worst instead of better. I hate doing any business with banks.

    V

    Valetta Leonardo
    1

    Teller, Chaundra, is too busy having a social hour even though there is a line out the door. I watched her talk to the same customer for over 20 mins and only process a few transactions. I used to be a teller for Bank of the West, therefore I know how the system works. Very unprofessional branch.

    B

    Brandon Simon
    1

    The bankers here are incredibly slow with processing simple transactions, and showed no interest in assisting customers. I was told by multiple people I would receive a phone call later that day and never did. I eventually went there and saw my banker at her desk with no customers. After she met with me she told me she had an appointment later day so my transaction that I told her previously I need done quickly was pushed aside. She didn't want to even start the paperwork process and had no Intention on calling me back. Her manager later did the same thing. These bankers will lie to your face. I would recommend a different bank with more experienced and caring bankers. 1/5 Stars.

    J

    Jeremy Schaefer
    1

    Awful Awful Awful. This branch is just as handicapped as the Thousand Oaks Branch. We bought an RV private party in SoCal. BoW sent us a confirming letter in the mail letting us know the DMV forms were in their way. Never showed up. Good luck getting a hold of anybody with any understanding of any kind of transaction. After hours and hours of being on hold and speaking with people and going in circles I decided to go into the branch again to try to resolve it. And nobody there could be of any help. Just horrible.

    I

    Isabelle & Sebastian’s Adventures
    1

    I do not recommend this bank for the modern bankers. All transactions take at least 3 day processing. Deposits don’t reflect onto your account immediately which bothers me the most. Cashiers checks and money orders are expensive. No co-op ATM near my home! The mobile service if amazing but I don’t recommend this bank to modern bankers.

    D

    Deniece Prescott
    4

    Staff is friendly and bank is convenient location

    L

    Leslie Robinson
    5

    Love the support from the staff.

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    FAQs

    • 1. How to Make Contact with Bank of the West?

      You can phone them at +1 707-423-4000 or go to their website and fill out the request form.
    • 3. How to Request a Loan from Bank of the West?

      To request loans from Bank of the West, you can fill out the request form on their website or go and visit the store. You are likely to go there with your vehicle when getting title loans. Explore our site to learn more about online auto title loans.
    • 5. How Should I Do If I Can Not Make the Repayment of My Loan?

      Failure to repay a loan can lead to lawsuits and damaged credit scores. Make Contact with your lender when you are likely to fall behind on the repayment.
    • 2. How Do I Get to Bank of the West?

      You will find this company at 1300 Oliver Rd, Fairfield, CA 94534, United States. Open a Maps app and get driving direction to Bank of the West.
    • 4. Is Bank of the West an Agency or a Lender?

      Bank of the West is a Bank offering you various types of loan options. Enter our website to get small personal loans for financial emergency.
    • 6. Does Bank of the West Offer Loans for People Who Have Bad Credit Ratings?

      Yes. You still have chance to get loans with Bank of the West even with bad credit scores. It is also available to get online installment loans for bad credit with bad credit with our platform. You can also get more information about an installment loan through us!