Bank of the West Main St, Lyons

Not sure which is worse - the fact that the staff is incompetent or the fact the staff is rude. Called to get a will notarized, made an appointment, confirmed that they notarize wills, drove all the way into the branch. Nope. Don't notarize wills. Don't care. Rude and impersonal. Now that they are the only bank in town, they can treat customers poorly and get away with it. Avoid if you can.

I don't know what the guy that gave a one star review is talking about. this branch is all about what Lyons is about. The tellers remember my name though I do 98% of my banking online. I don't pay any fees at all. I have used this bank for over 10 years and it is a wonderful experience every time I go there.

I love this BofW branch. They all remember my name when I go in and do everything in their power to help me. Fast and professional service. This is my favorite branch to use for my banking needs.

this branch keeps getting worse. New management is impersonal and is focused on making money for the bank, not the best interest of customers. FEES!!! go elsewhere. Better service and save money.

Great experience with Jose, kind and had a great sense of urgency for my financial needs. Bank as a company isn't great but the service was very nice.

A prime example of everything a bank should not be.

All these folk are consistently sweet, friendly and super helpful.