Bank of the West Main St, Evanston

This bank closes for any reason. Makes it hard to do business. Most other banks that have an "outbreak" or whatever their issue seems to be will bring other employees to cover.

I moved to Evanston 18 months ago after retirement from 45 years of government service. Over the years, I have used a great many financial institutions and would rate the local Bank of the West branch to be in my top two. The only shortfall is the bank does not have a dedicated on site financial advisor, but this to be expected in a smaller town. The staff is extremely accommodating, much more indicative of one found in a credit union than a bank. I would recommend this bank without reservation for use in serving your banking needs.

I've been using Bank of the West's services for a year now and I couldn't be happier. Not only is the customer service in this Evanston branch 5 star worthy, but I use the Bank of the west app everyday. 100% would recommend.

Manager is one of the most ambitious people around, the customer service is great, easy going and straight to the point. The app is also very useful. Definitely deserves 5 stars.

They are always slow. No transaction, no matter how simple, takes less than 7 minutes. Whether the issue is understaffing or poorly trained staff I don't know for sure. But they have a problem and it is irritating.

I was upset that the bank so publicly and politically announced they weren't going to lend money to oil and gas or coal projects that I closed my account. At least I tried to close my account. I was charged a monthly fee and now I owe the bank money! Not ok.

I enjoy coming here and the people are always happy to help you in any way to make your experience better than most banks

Everyone here is amazing and they take just the right amount of time with each person to make you feel at home.

Great people, very professional, and also very helpful with people like me who continually have about 8,000 questions every time i go in!

The staff here are just amazing!! Its always a great time visiting with everyone!