Bank of the James - Promenade Park Electric Rd, Roanoke

I just refinanced my house via remote closing and once I sent in the necessary documents, everything flowed flawlessly. Communication with me in the short 4 week process was enough to keep me informed and any necessary documents to complete at that time were sent via email, easily accessed in a portal. On closing day, they came to my house at my time of choosing and I was done in about 30 minutes! Thanks so much to my loan officer KYLIE HARVELL and her team for making this such a smooth process!

Have had a great experience anytime I have worked with KYLIE HARVELL. She is very personable, honest, and helpful. I would recommend using her for any of your home loan needs. New purchase, refinance, or anything else just give her a call!

One of the best kept jewel in the banking industry. I needed banking, mortgage, loan and retirement services. Each and every need that I mentioned was taken care off very well in a very professional manner. They went up and beyond to take care of each and every need very person ably. I could not thank them enough for all their help that they do in very timely manner.

The Staff is extremely helpful and go beyond to get things done the right way!. They offer the best interest and mortgage rates in town. Highly recommend the BOTJ Roanoke team ..

Fantastic bank and great service. The staff are always so prompt and helpful, and a shout out to Stephanie in particular who always greets us on arrival, and helps get our banking on track. Thanks everyone!

So glad that we moved our accounts to Bank of the James. Staff is not only very friendly, but also knowledgeable and helpful.

What wonderful people to deal with.