Bank of Springfield E Madison St, Springfield
850 E Madison St, Springfield, IL 62702, United States
https://www.bankwithbos.com/
- Saturday8AM–12PM
- SundayClosed
- Monday8:30AM–5PM
- Tuesday8:30AM–5PM
- Wednesday8:30AM–5PM
- Thursday8:30AM–5PM
- Friday8:30AM–5PM

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Reviews
K
I'm giving 5 stars to Jeremy. I had a situation with my utility company pushing a check through multiple times after receiving payment already and being charged fees by them and the bank. I was very upset and frustrated after getting the run around from the utility companies billing dept. but Jeremy was very helpful and comforting in letting me know he would make sure it was taken care of. I definitely won't forget his excellent customer service!
Hello Kaleigh! Thank you for taking the time to write about your experience with BOS. We are pleased Jeremy was able to provide you with excellent customer service.
V
Very slow!! Always at least 10 minute wait sometimes longer. May have to do with the fact that every few weeks they have new employees working the drive thru. Im not sure if they can't keep help or what is going on. Staff today on the phone 2 times replied mmmhhh when I said thank you. Very unprofessional in my opinion. I use this bank through my job to drop off deposits. I would never bank here personally.
Hello Valerie. Thank you for the feedback. We apologize for the negative experience you had with BOS. We have forwarded your concerns onto our Customer Experience Officer, who may contact you regarding the review. Should you need further or immediate assistance, you can contact our Call Center at 1-877-698-3278.
M
I was in town to volunteer at an event downtown. I am recovering from an ankle injury and realized when I came got close to my venue that I was short 4 quarters which I needed in order to park at a meter closer to the event (rather than the parking garage). I stopped by the drive up on Madison Street to see if I could exchange my dollar bill for quarters to put in the parking meter. I was told that unless I had an account or was willing to open an account your bank would not allow workers to give me any quarters. I explained my situation, but she again declined. I understand that there are privileges given to those who have accounts with your bank, but I believe this was a time where you could have made an exception. I believe this was very poor advertising for your bank and very poor customer service as well.
M
I took an elderly woman into the bank to open an account. She had an expired ID. They said they were unable to accept it. So we went to the sec of state and got a new one. We went back and the young man said he was unable to accept the new temporary ID issued by the state. ?????? Then he told her the only way they would be able to accept her new ID was only if she still had the old one. Wait a minute, you need the old one you just refused to accept an hour ago in order to use the new one???? Then the old one slipped out of her hand when she gave it the young man and the lady helping the guy yelled at the potential customer "Do not throw your ID at us ma'am". This elderly woman has Parkinson. They were so disrespectful to the woman that I was sick to my stomach. They clearly treated her as if she was some low life not worthy of their services. I wouldn't put my money in this bank if they PAID me too!
Thank you for your feedback, Monica. Management has reviewed your comments and the issue has been addressed with the appropriate staff. BOS values every customer and our staff is expected to treat our customers in a dignified and professional manner. We hope you will give us another chance.
S
Yes I have been calling to check my balance you know it's a shame when the teleprompter gives the run around. Thanks to Miss Teran Waters too clear all that up. Thanks again Ms.T
Hi Sabrina! Thank you for the review. We are pleased you had a great experience with Teran and BOS!
I
Very convenient location being a few blocks away. Always a great chance to get a walk in. Staff have been friendly and helpful on a daily basis. On an unrelated note, I get compliments on the debit card all the time whenever traveling.
G
Friendly staff. They have assisted my family a tremendous amount this month.
Hello Guy! Thank you for the review and for being a part of the #BOSFamily.
Personal loan Providers Nearby in Springfield
- Personal Loans
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FAQs
1. How to Connect with Bank of Springfield?
You can contact them at +1 217-529-5555 or visit their website and fill out the request form.3. How Can I Get a Loan from Bank of Springfield?
To obtain loans from Bank of Springfield, you can fill out the request form on their website or visit their physical store. You may have to go there with your car when getting title loans. Click here to learn more about online auto title loans.5. What Should I Do When I Could Not Repay My Loan?
Failure to repay a loan can lead to lawsuits and damaged credit scores. Connect with your lender when you have difficulty on the loan repayment.
2. How Do I Get to Bank of Springfield?
You can find this company at 850 E Madison St, Springfield, IL 62702, United States. Use a Maps app to show routes to Bank of Springfield.4. Is Bank of Springfield an Agency or a Lender?
Bank of Springfield is a Bank helping you solve your financial problems. Browse this page to get online personal loans for a variety of purpose.6. Does Bank of Springfield Offer Bad Credit Loans?
Yes. You can expect to get loans with Bank of Springfield even with bad credit scores. It is also available to get online installment loans for bad credit with bad credit scores on this page. You can also get more information about personal installment loans on our website!