Bank of Hawaii Kamehameha Hwy, Pearl City

I closed all my accounts- business and personal just because the teller gave me a bad attitude! It sounds ridiculous but it's true. Hiring competent people with good customer service is a must in this type of business.

I go here for business 2x a week. It's very clear here that a good team makes all the difference. Alot of the Bank of Hawaiis have been remodeling while they look nice and feel welcoming enough. Althoug I generally avoid going into the banks unless I have to. That was until I came to this one for work. I have 2 bank of Hawaii's closer to me for my personal accounts but will only ever come to this one anymore. Ashley, Nicole, Yessica, and Lofa are just beyond stellar. However, I've never had a bad experience here even when I get someone else. Line can be long but they always power through at a good pace and never seem "tired" when I get up to the teller. Their joy is always genuine. Hard to find service like that anywhere else. They somehow even make me look forward to paying rent now 😅

By far the best branch on the island. Regina is amazing. She takes care of our financial needs every time. The staff their from management to the tellers are so friendly and efficient. This is my go to branch. I live in Ewa and I only go to this branch. I'm a dedicated customer of BOH PC branch.

The remodel is very nice....but if you can't keep up with the service, then what good is a remodel? I count 20 people in line and only 2 (TWO) tellers at 3:30 on a Monday. This is ridiculous!

They are very sensitive to your needs and are very helpful in finding ways to make your life easier

I like the old bank...I went this morning to cash a check and was caught off guard by the loud music...it wasn't subtle, soft rock as the old bank.

They take good care of you as soon as you walk in the door

How much is it to expedite debit card?

Great Customer Service, even when busy.