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Bank of America (with Drive-thru services) E Rand Rd, Arlington Heights

1.6
(10)Loan Agency
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455 E Rand Rd, Arlington Heights, IL 60004, United States

+1 847-506-1080

https://locators.bankofamerica.com/il/arlingtonheights/financial-centers-arlington-heights-16444.html

  • SaturdayClosed
  • SundayClosed
  • Monday10AM–4PM
  • Tuesday10AM–4PM
  • Wednesday10AM–4PM
  • Thursday10AM–4PM
  • Friday10AM–4PM
CLOSED
    Bank of America (with Drive-thru services) 01
    Bank of America (with Drive-thru services) 01
    Bank of America (with Drive-thru services) 02
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    Services

    • ATM Services Available
    • Accepts Appointments
    • Cash Non Customer Checks
    • Change Orders
    • Commercial Deposits Accepted
    • Drive Thru Teller Services
    • Financial Solutions Advisor
    • Home Loans Specialist
    • Night Deposit Accepted

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    Personal Loans Near Me In Arlington Heights of Illinois(IL)

    Loan Amount

    $1000
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    • Bad Credit OK

    • Easy Requirements

    • Instant Funding

    • High Approval Rates

    • Bank-Level Security Encryption

    • Reputable Lender Network

    Reviews

    1.6/5.010 Reviews

    Z

    Zachary Z
    5

    There’s a lot of bad reviews on here but today I went in and had a pretty good experience. We didn’t have an appointment but they squeezed us in and the woman who helped us, Elizabeth, was very nice and informative. She gave us all the info we needed and walked us through different types of accounts.

    Response from the owner

    Hi, Zachary. Thanks for letting us know how helpful Elizabeth was during your financial center visit. We appreciate you taking the time to let us know what we’re doing well. ^alma

    F

    Fusion Home
    5

    It was nice to meet Karla at this BOFA brunch. She is very professional, kind and helpful person. She provided us with a great professional service, fast and accurate, nice atmosphere, cordiality and honesty in service without unnecessary questions and doubts.

    Response from the owner

    Thanks for letting us know how helpful Karla was during your financial center visit. We appreciate you taking the time to let us know what we’re doing well. ^Matthew

    W

    William Foulks
    1

    BOA is the worst bank ever and their customer service is just as bad. I'd cancel but I can't get through to do it. Constantly on HOLD. I got to this branch and Im told I cant cancel and Id have to wait an hour to be told that. Thank you LESTER (MGR) for nothing.

    Response from the owner

    Hi, William. We are disappointed to hear this and would like a chance to connect. Please reach out to a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. Privately message your name, ZIP code, phone number, and best time to contact you. Please remember: Don't include account numbers or Social Security numbers for security reasons and check to ensure you are using our verified accounts. A member of our Social Media Client Care team will be happy to review your concern. ^Joseph

    K

    K E
    1

    The worst customer service with an unprofessional banker and manager. The poor attitude and indifference to serving the needs of the customers starts with leadership at this branch. We had a closing on our house and we needed to wire funds for the closing. The representative told us since we don't have an appointment, they can't help us. The banker bluntly said that they are busy and basically you're on your own. We explained that we just received the wiring instructions that morning so we didn't have time to set up the appointment, the representative told us to go to another BofA. We talked to the manager and we asked which bank would be able to help us, and she said she could not help us find another bank and to use our app and look it up for ourselves. It was as if we were inconveniencing them because we did not have an appointment. Anyone who has bought a house knows how stressful it can get and we were in a situation where we needed help in meeting the deadline for wiring the funds. This was a unique situation and instead of working with us and trying to understand our need, they basically ushered us out and told us to go find another bank. We went to another branch and even though they were busy, they told us to have a seat and they would try to fit us in because of the urgency of our situation. We were able to send the money in time to close on our house. We have been using BofA for over 20 years but after this experience, we will consider taking our business to a bank that actually wants to help and serve their customers.

    M

    Maria K
    1

    I have never experienced such a horrible service at any bank, came in on 4/22/21 just before 11:45am, there was 1 super slow teller servicing lobby and the drive up, there were cars waiting in the drive up and a line of people waiting in the lobby, the manager came out of his hiding place and instructed people to stand directly on the red squares on the floor....there was no apology for the wait, no attempt to help anyone.....waited 15 minutes and left, the line has not moved at all. Very disappointed

    U

    USFL Accounting
    1

    Can not find words to describe their terrible service! I’ve been going to their branches for over 4 years, on a regular basis, and all I can tell is that the service did not improve a bit. Long wait time and very inefficient management. I would strongly recommend firing the managers and hiring 1-2 tellers who would do the hard work instead.

    D

    Daisuke's
    1

    The worst hours of operation, service and one lane drive through! No idea how this location is not able to handle a huge volume of customers at once ! Despite they still won’t let anyone into the lobby, where other banks are already taking customers into their lobby! I understand pandemic completely! If no mask no service. Horrible horrible. I wonder why the location used to be on Dundee rd and Arlington hts rd is permanently closed.

    D

    Donna Anderson
    1

    Worst customer service. Was in line at drive up window for about 20 minutes and only one car got through this entire time. I gave up and went to drive up through which I find out was not working. Gave up. Since pandemic the customer service has been horrible. Need to open lobby and have more employees helping. Will not go to this branch ever again.

    G

    Gene Marzelli
    1

    After sitting in the drive thru for five min I decided to use the lobby since there appeared to be no hope of being waited on. As usual, one teller, and that was it. Seven people waiting in line. Waited another twenty minutes and finally left. The teller serviced one person during that time. This is the worst run bank branch I have ever seen. When I complained all the staff did was say it wasn't their fault and there was nothing they could do. I will never be a customer of this bank again.

    B

    Barbara Wlodarczyk
    1

    The website shows this branch is open 9 to 1 Saturdays and 9 to 4 Monday thru Friday. What a joke! I pulled up to the drive thru and the sign indicates the hours are Monday tgry Friday 10 to 4

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    FAQs

    • 1. How to Contact Bank of America (with Drive-thru services)?

      You can make a phone call at +1 847-506-1080 or go to their website and submit the request form.
    • 3. What Types of Products Can I Find in Bank of America (with Drive-thru services)?

      You can find the following services from Bank of America (with Drive-thru services). '
      • ATM Services Available
      • Accepts appointments
      • Cash Non Customer Checks
      • Change Orders
      • Commercial Deposits Accepted
      ' You Can get more information about online payday loans via our website.
    • 5. Is Bank of America (with Drive-thru services) an Agency or a Lender?

      Bank of America (with Drive-thru services) is a Bank helping you deal with money worries. You can also apply for online personal loans for a variety of purpose via our website.
    • 2. What Is The Office Address of Bank of America (with Drive-thru services)?

      You can find this company at 455 E Rand Rd, Arlington Heights, IL 60004, United States. Use a Maps app to show routes to Bank of America (with Drive-thru services).
    • 4. How Can I Get a Loan from Bank of America (with Drive-thru services)?

      To apply for loans from Bank of America (with Drive-thru services), you can submit the request form on their website or visit their physical store. You may need to go there with your car when getting a title loan. Explore our site to learn more information about auto title loans.
    • 6. What Will Happen When I Am Unable to Repay My Loan?

      Failing to repay a loan will result in negative impact on your credit. Contact your lender if you have difficulty repaying the loan.
    • 7. Does Bank of America (with Drive-thru services) Offer Loans for People Who Have Bad Credit Ratings?

      Yes. You can still get loans with Bank of America (with Drive-thru services) even if you do not have good credit scores. It is also available to get online installment loans for bad credit with bad credit via our website.