Bank of America (with Drive-thru services) Buford Hwy, Buford

Had another wonderful experience today at this bank of america. They consistently stand out when we have simple or complicated banking matters to attend to. From deposits to mortgage prep to financial advising! Really appreciate the wonderful service!!

Bad customer service. We sat there for over 20 minutes before being asked " do you have an appointment ". I have never needed one before. Just to make a change that's going to take you two minutes to do. The lady in a rude tone said " Uuhhh well you need one". I told her well in the 20 minutes of you standing there on your cell phone you could have helped us....

I opened up two accounts for my teens and still being charged fees when we showed proof to bank rep that they are in school. I called BOA and went in again and showed they are students and still being charged fees for their savings and checking accounts.

Terrible bank. Fees are extremely high for no reason and they are insistent on forcing a credit card on you. I'm just a teenager and my account was overdrawn, and one of the tellers had the audacity to tell me I was irresponsible and need to watch my spending. I immediately moved to Chase after this incident and could never be happier. Don't waste your time at BOA!

During the day I was to be closing on the house, no one informed me that my joint account need a signature from my wife in order to do a wire transfer. They refused for her to place a signature on file through any other branch office. They forced her to to drive to Buford during rush hour. Nearly didn't close on the house because of this. STRESSFUL!

We understand the social distancing measures, but there are about 4 5 employees sitting and only one person helping people, the line is up to the parking lot, people are sitting outside in 90 degrees... im here for over 40 minutes 👏

Got to love it when it's 3:53 and the bank representatives don't want to answer the phone. Just had a question. Your shift ends at four the bank closes at four you answer phones until four. contacting hr.

Just every other review here.... it's a terrible branch. Worst bank I've ever been to in my life of banking. Honestly, standing in line right now to close out my bank of America account and going across the street to bbt.

If I could write 0 stars I would. They tried to force me to open an account to cash a check, their check even. Don't waste your time here.

I understand it's a pandemic and we are socially distanced but it took 30 minutes to deposit for my business with only 1 person in front of me...