Bank of America (with Drive-thru services) S Lumpkin Rd, Columbus

Long lines (only location in Columbus!), no customer service person in sight, and one scary neighborhood. As a newcomer to this area, I need to find a new (i.e., different) bank!

Slow, but good friendly employees. Also needs another location or at least more ATMS around the city it's a bit aggravating having to drive all the way to the Southside from the other side of town.

Worst bank ever do not go here..... I opened my account up on 11/30/18 an it was a 100 fee so I brung my check in from my job....so I get home check the mobile app it say my check been placed on hold until 12/14/18 so I called an called to try to get it fixed.....they wouldn’t help me so next Friday rolls around I get paid I take my check to boa atm to cash it thinking the 1st check prob was on hold because it’s a new account so when I cashed the 2nd check it did the same ting an I called they talking ab next Friday I’ll have my money this will be 3 weeks w/o my money this is just the most horrible bank you could ever get please don’t get it you will regret it Sincerely Lemuel T Smalley

Relocated to the area found this is only location Courteous and Friendly tellers but in a scary part of town, would prefer not to go there but have no choice.. BofA NEEDS a branch in N. Columbus Will be looking for a new bank unfortunately after banking with BofA for 20+ years

I have been here with this bank 3 years never have I had such rude customer service I do not and will not ever recommend this bank to any one I am changing banks as of today enough is enough

When I arrived to this bank the drive through wasn't open , which this is always is the case in the afternoon for some reason,but when I came in I wasn't greeted and my teller barely acknowledge me as a customer which was very unprofessional and rude to me.

Super Fast Customer Service, Didn't Have To Wait At All. The Teller Who Assisted Was Friendly, Acknowledgeable, & Quick To Assist.

Only one bank in town, in the worst neighborhood possible, bank needs security guard in front of door to operate. Not feeling it, very sad - used to love BofA!

Terrible slow customer service. Need better training on how to handle customers from manger to teller.

This is a great bank just need an atm some where great people that work there and they are very friendly my bank rocks!