Bank of America (with Drive-thru services) N Beach St, Fort Worth

Anita in business services gets the 5 star, 110% score. She's incredible and goes the extra mile. However, the branch with it's lines and website with its ridiculous, unintuitive design needs desperate help. Anita saves the day! Thanks Anita.

Was in line for half an hour at the drive thru teller only for them to look dead at us and close exactly at 4 when we were the last in line. lazy and incompetent 0/10 if we could give them that.

The only reason I come here is to make deposits for my company, I would NEVER personally bank here. The wait is always long!! I always see other staff on the floor, but never hear them offer to help with the ridiculous line for the tellers. You think enough bad reviews would help resolve the issue but doesn't seem to help.

I really like the Business consultant, Anita - she takes personal care of you. She has even called/emailed me just because she knew of deal to help me save fees. Wonderful.

Worst bank ever. There is always a huge line. It takes for ever to do anything at this bank. And there's always one teller. Was in the bank 1-30-2017 35 minutes to withdraw my money. Slow

walked into the branch to open a new account at 25 min to close... only one person there in line and only one "teller"..after the kid finished opening his account I was next at 15 min to close... Said I also wanted to open an account but was told she didn't have the "capacity" to do it and to come back another day. I'll take my money elsewhere.

If i could put 0 i would cause due to covid 19 they changed their hours to where people who work till 5 pm can't even put checks in bank due to them closing at 4pm. What a joke. Well then I guess I'll intrust my money to another bank. Thank you.

I can't believe anyone banks here. Terrible service. I am a Wells Fargo customer but have POA for a family member that uses this bank.

Tried to get change for two 20 dollar bill because we are having a garage sale and was denied because i did not have an account. Since when is that policy?? You're a bank, thats what you do!!! If i thought about getting an account there this instance has changed my mind. Thank you Bank of America!

Friday before Christmas and only two people working at counter? One at drive-thru and one at the counter. A line over a dozen people to make deposits is ridiculous. Poor management and planning.