Bank of America (with Drive-thru services) E Highland Dr, Jonesboro
2500 E Highland Dr, Jonesboro, AR 72401
https://locators.bankofamerica.com/ar/jonesboro/financial-centers-jonesboro-10767.html
- Saturday9AM–1PM
- SundayClosed
- Monday9AM–4PM
- Tuesday9AM–4PM
- Wednesday9AM–4PM
- Thursday9AM–4PM
- Friday9AM–4PM

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- Payday Loans
- Installment Loans
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- Red River Credit
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- TitleMax
Services
- ATM Services Available
- Accepts Appointments
- Cash Non Customer Checks
- Change Orders
- Commercial Deposits Accepted
- Drive Thru Teller Services
- Financial Solutions Advisor
- Open Saturdays
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Reviews
D
Wish I could give 0 Stars! I've been a customer with BOA for 6 years, and it is time to switch banks. This jonesboro branch will not answer the phone! There is no convenience when you have to drive 20 minutes just to ask a few account questions. Also the lines at the drive thru are sometimes hours long! What are ya doing in there! I've been calling for 2 days now to ask an account question, and finally decided to come up to the branch and stood in line for almost 2 hours so I left and finally had to call up the main number to get them answered. Do better! No I'm not gonna reach out to your Twitter account either.
Hi Drew. We value our customers' opinions and appreciate that you took the time to share your feedback with us. We’ll certainly be sharing your feedback with our leadership team. ^teresa
M
I usually don’t give bad reviews but I have given this bank several chances on getting better at their customer service. After waiting at the drive thru at the bank after 1hour of waiting I just want to say this is the worst bank ever. I have NEVER in my life waited so long at a bank drive thru. They should get more employees or get the ones they have now to pick up the pace. It’s not that hard to be a teller did it do 3yrs and doesn’t take but a few minutes. (I was the third car back so no telling how long other people behind me will wait).
Hi. We appreciate that you took the time to tell us this, even though you were disappointed with our drive-thru. If you need further assistance, please reach out to a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. Look for the blue verified checkmark before communicating with a #BOA profile. ^alma
J
Drive thru is easily accessible without any hang ups.
Hi, James. Thank you for being a valued Bank of America customer. We appreciate the positive review about your experience. ^Joseph
C
Thought it was gonna be a good bank only issue I’ve had is trying to talk to someone ! Especially at my local branch they open at 9 have called since then and no answer! Inside is alway fast for me anyway but come on there is no way they are all completely covered up busy at 9 in the morning as soon as they open
Hi Cory. We'd like to find out more about your experience. Please connect with us on our servicing platforms on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^susan
a
With "drive-thru". I've seen it open twice in two years. And one of those times lobby was closed due to covid and we waited for 2 hours. There's no excuse for 2 hour wait. I only go there because it's my landlords bank and I HATE it. Everytime.
Hi. We apologize for any inconvenience. We'd like to find out more about your experience. Please connect with us on our servicing platforms on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. Thank you. ^susan
R
They charge a monthly maintenance fee and they maintain absolutely nothing!
Hi, Rachell. Please visit https://www.bankofamerica.com/deposits/account-fees/ to learn about balance requirements and ways to avoid fees. If you have any additional questions/concerns you can connect with our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^Joseph
J
Terrible customer service of any bank in Jonesboro. Drive up window is closed more than it is open.
Hello J.C. We value your business and are sorry that you were disappointed. We’ll certainly be sharing your feedback with our leadership team and would like to know more. If you need further assistance, please reach out to a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^mark
B
I wish 0 stars was an option. I have banked with BOA in DC, Virginia, Texas, and Florida and they were all great. When we moved to Arkansas, we didn't want to bother with switching banks. I thought I could deal with the terrible hours at the location in Jonesboro, but I soon discovered I can't. If you work a job with normal hours, you will never get to go to this bank. They won't answer their phone no matter how many times you call trying to get information. They are so rude when you have to go inside and their ATMs are messed up at least once a month when I go to make a deposit or withdraw. My family is actively in the process of switching our savings and checking from BOA to another bank in the area with much nicer people and more convenient hours.
R
Wow! Hard to believe all these negative reviews! I have been banking with BoA since they came to Jonesboro. I have almost never had a problem with long waits except once or twice on like a Friday afternoon. Tellers and other employees have been friendly and efficient. i admit their interest rates suck!
K
I have found this bank to be very courteous and they have gone above and beyond their duties for me. very kind and very courteous all the time!!! The best customer service ever!!!!!!
Hi Kandie. Excellent! Thanks for sharing your experience and positive feedback about Bank of America. We value having you as a client. ^ines
Personal loan Providers Nearby in Jonesboro
FAQs
1. How to Contact Bank of America (with Drive-thru services)?
You can reach them at (870) 933-4351 or visit their website and submit your application form.3. What Products Are Provided at Bank of America (with Drive-thru services)?
You can get experience in the following services from Bank of America (with Drive-thru services). '- ATM Services Available
- Accepts appointments
- Cash Non Customer Checks
- Change Orders
- Commercial Deposits Accepted
5. Is Bank of America (with Drive-thru services) an Agency or a Lender?
Bank of America (with Drive-thru services) is a Bank helping you out of financial emergency. You can also request personal loans with low interest rates for almost any purpose with our platform.
2. Where Is Bank of America (with Drive-thru services)?
You will find this company at 2500 E Highland Dr, Jonesboro, AR 72401. Use a Maps app to show routes to Bank of America (with Drive-thru services).4. How to Request a Loan from Bank of America (with Drive-thru services)?
To request loans from Bank of America (with Drive-thru services), you can submit your application form on their website or visit their physical store. You may need to drive your vehicle there when getting title loans. Explore our site to learn more information about title loans for bad credit.6. What Should I Do When I Fail to Repay My Loan?
Loan defaults will result in negative impact on your credit. Contact your lender if you think you may miss the payment.7. Does Bank of America (with Drive-thru services) Offer Bad Credit Loans?
Yes. You still have chance to get loans with Bank of America (with Drive-thru services) even if you do not have good credit scores. It is also available to get online installment loans with bad credit with our platform.