Bank of America (with Drive-thru services) W Kennedy Blvd, Tampa

Doesn’t have a notary even though it says they do on the website. False advertising.

I used to go to this bank frequently and have been with BOA for 15 plus years. I finally was able to start my own business and I opened an account naturally with BOA. I was introduced to Jonathan M. Pate and I must say he is number one a liar. He didn’t tell me about something in regards to my account and then when I reached out he said he will look into getting my 200 dollars back. He then didn’t follow up as he promised and then when I followed up he swore he tried to reach out. This is another lie. I am still with BOA but have changed banks. I will never deal with John or that bank again. He is unethical and I would record any conversation when speaking with him as he will never hold true to his word.

There's always an issue here. Today they had no teller and 2 broken ATMs. Management could do better but no one here cares

Have a simple question and someone picked up, then hung up the first time I called and then the next 2 times no one answered at all….

Dennis was such a great help! Very quick and knowledgeable. This guy should run this branch. Hands down best banker

I lost my account due to financial hardships a couple of years ago, but prior to that I was a BOA customer for 9yrs+. I'm a veteran and recently I tried to reopen a account with BOA I was told sorry even if I repaid the outstanding balance I still couldn't bank with Bank of America anymore. Thanks for your service BOA!

This branch frequently has one teller working inside and drive thru during peak times. Worst branch in Tampa by far when you need to see a teller, but the have plenty of employees trying to sell you stuff.

BOA is saying "It's important to use your account to keep it active. Unfortunately, if you don't, we may have to consider your account abandoned property under state law and transfer your funds to the state. I've left the U.S. Not available to receive authorization code with old mobile phone #. Trying to solve issue with calling many times. But it's difficult to verify with address changed over time within 10 years. I can send all my expired drivers license copy Pass port along with new one. But operator do NOT accept!

ALAYN told me they can't access my account from my drivers license. They demanded a social security card. Never had that issue with other banks. Looks like I should close my account and go back to my credit union

Horrible bank. As a company they are incompetent and steal homes. Cannot post mortgage payments timely and expect homeowners to pay late fees even when they are not late