Bank of America (with Drive-thru ATM) Hidden Valley Pkwy, Corona

Aweful experience. I was unlucky enough to get the same incompetent teller as the irate customer that had just stormed stormed out. She was not capable of finding my account with my DL. After asking for the Manager she told me she was in charge. No wonder this Branch ( Hidden Valley Pkwy) has so many 1 star reviews. This sorry excuse of a Teller/Boss should not work with the Public. Please Bank of America hire friendy tellers with people skills because the one I had to deal with today makes me want to change Banks. Wish I could give ZERO stars.

Worse customer service of them all. I kept myself from posting a negative review hoping the next time I walked in it would be different. It's not . 5 bank tellers behind the counter, 7 people in line and only one teller actually helping clients. Girls are rude and show no signs of actually wanting to help with a service, instead they fail at an attempt shove a product down your throat after you politely declined the offer.

There is only one or two people helping at the teller Windows. They are nice and very polite althou if I have to go INTO a bank for only teller reasons I would like to spend less than 45 minutes. The lines are long and it takes forever to get to speak to a teller because sometimes even with 10-15 people waiting they only have one person's servicing one client at a time. You do see other walking around but know one ever comes to help and take another window. I understand it could be their protocol..... but when you have that many customers someone should be able to help.

Never had trouble untill I came to this bank. I stopped here because it was in my route but never again will I visit it. Peter was the teller who helped me. I tried to explain but didnt seem to care. So I just decided to visit my usual BofA in Norco. Great service there.

Great bank always very kind and very helpful. We opened our business account here they set us all up and things of been great since. Thank you for your outstanding service.

The worst Bank of America ever... line is always long only 1 bank teller working... line is out the door even when covid wasn’t here ... I will never bank with Bank of America because of this bank and it seems to be all Bank of America... chase is way better in and out . I hate this bank

Very friendly and helpful people at this location. Drive through plus two ATMs out front.

Most of the time fast service,depending on the time of the day and week . Customer service is good.

Fast speedy courteous professional service Great bank

horrible service!!!! never enough tellers for the traffic.