Bank of America (with Drive-thru ATM) Main St, New Milford

I see all those bad comments, but I'm being doing a lot of transactions and I had never experiment nothing like that, very good personal, taller machine work perfectly, I give a 10

Poor customer service, rude tellers, demand a phone call before visit but do not answer phone when called multiple times. As a return customer/customer for a larger company as well, they don’t bother to get to know their customers by name. Numerous times referred to as “that girl” and “that *company name* person* if the company allowed, would love to switch banks. Just awful every time.

Do not use the ATM machine its a scheme, even thought the people at the location maintain the ATM, in this case they said to call another number who said it would take 45 days to come to a decision on this matter . . I've deposited cash, which the machined returned partially and stayed with a good amount, also it was the loading page for about 6 minutes, returning my card and nothing else. How they have the machine and cannot verify right there the extra money that its deposited ???? if they cannot take responsibility for the machine why have it ?????

Drive Through closed to better serve us..what a joke . Only two tellers working on Saturday or any day for that matter. Froze my account and made me pay fees for no reason. Three people just standing around. Many many open teller stations empty. Always a line. Never able to call local branches ever. Can't wait till they go out of business. They did wave a fee or two so they get a one star. People who work at my local branch are nice. So they are not to blame. But this bank is almost as bad as Chase. It is sad ...that this is what banks have become. Greedy uncaring monolithic institutions.

Sometimes slow but better than unfriendly teller service here

Their rules and fees should be posted on the back of their checks so it is known there is a $8 check cashing fee and finger print required for all non account holders! Also, if you want to simply make a deposit, make sure you have your ID. (When recently looking for new business banking these annoying past experiences deterred me from considering BOA)

I remember going to the one in Danbury on main street, i have never gone to the branch in new milford. But I guess they all work the same. Nice atmosphere and friendly workers hope they will continue to serve their customers .

Very convenient drive thru close to my house. I stop there often on my way home.

A good location and good service if you need help beyond an ATM. Plus, they have enough parking.

I am extremely grateful for this bank and the Vice President-- All the staff are friendly and provide excellent services for their customers.