Bank of America (with Drive-thru ATM) 28th St, Boulder

Usually nice, only reason for 2nd star. Basically they will not allow me to spend my money, even after I've told them and the app it was me making the purchase. Called the Boulder location, and they're not able to help. Get transferred to a customer service machine with no avenue to take to get what I needed accomplished. That's how you lose an account.

How is this place in business? Just look at the other reviews. Want to cash a check that is written on their bank, they will not do it. I was told I could deposit it and it would take a week and a half to get cash or take it to my bank. I will never deal with this bank. Probably would not have been a big deal but the guy had this “f@ck you” attitude

I had an issue with someone using my debit halfway across the country, and I had a fee id never seen before after placing an international bank transfer.... I went into this branch and everyone was so nice. Sat down and they refunded everything, gave me a new debit, and I was out of there in less than 15 minutes.... Fantastic customer service

TRAVIS - is a kind hearted person as well as an amazing banker! We’ve been all over Denver’s Bank of America branches (and all over the country) and never have we run into such a helpful banker! Thank you. Thank you. Thank you.

Went in today to make a deposit and double-check some charges on my accounts, and had all of my questions answered and problems solved. Worked with John D. as my bank account manager and would recommend asking for him the next time you go in. Very knowledgeable and helpful.

It's taken BOA five years to release the lien on my paid-off auto loan. They have sent the lien release to the wrong address and the wrong recipients. I'm still waiting for it. Lucky I'm not in a rush to sell my car.

Not sure why this spot has so few stars, but it was a pretty average Bank of America. I came here to grab some cash from the ATM, and there was a person to open and close the door for me when I entered and left. Not too bad!

As a commercial banking customer, this bank and branch is the best I have ever used! All the bankers are incredibly helpful!!

I was just told that they will not cash a check drawn on their accounts at this time. Only if you become a Bank of America member will they cash a check for you...seems like a scam to me.

John helped deposit a reward quarter I missed into my account even after I gave up trying. In addition, the bank site is most modern.