Bank of America (with Drive-thru ATM) Glades Rd, Boca Raton

If you enjoy waiting and waiting in line because this branch manager and their managers always keep this branch short staffed ...so if you have time to waste for making a simple transaction this is your branch. And then your reply of "just try the ATM drive thru" as your answer and solution to the problem of lines of people waiting shows you are not the person who cares to solve this as that is not the solution to improve your poor service and making people wait for their transactions, that if could be done would have been done this way. And how do you "appreciate" me coming in...if you did and do...you would not continue to make people wait in line...because your manager(s) have chosen to not solve this problem of poor customer service due to lack of providing the needed staffing....

At the mercy of one teller who takes her time chitchatting with every customer. since she is the only one working the window, it’s obvious she knows everyone. I would rather go for a root canal before I visit this branch. Sadly I have no choice since my safety deposit box is in this location.

This place should be called “Worst Bank in America” I went into this bank to cash a check that was written by one of their members and was told there would be an $8.00 fee, so much for your grandma writing you a check for $20 bucks from Bank of America, they are going to take almost half of that. The check I had was significantly larger, $5,700. Well I’m completely out of luck at that point, because BOA won’t cash a check over $4,000 unless you have an account with them. I used this bank back in the early 2000’s when I was a poor college student and I was a victim of their overdraft scam. I paid thousands of fees where they manipulated my transactions to charge me more and more in fees rather than one fee on a single check. I cannot believe our tax dollars bailed out this joke of an organization and they are right back to their old tricks. Pathetic that our government allows a company like this to bank. Trying to get some awareness and sovereignty out there about the banking world. As a country we can manage to set ceilings on interest levels etc, we should be able to control these banking practices to protect the common consumers. Thumbs down BOA.

Monday 11:20am eight people in line one cashier been waiting in line 40 mins

I started an account after my job changed banks to here. It still took 4 days to deposit from a Business account to a personal checking account. I called customer service and they suggest I get a paper check then deposit which takes the same amount of time.

So we wanted to by a home, and currently we have political asylum, which we said to every single agent we spoked at Bank of America at this location and the other location at Boca, regardless we got a pre approval letter and went through the entire process of buying a house, we paid the home inspection and the bank appraisal, after that the bank said they can't issue the loan because us not being a permanent resident. And makes perfect sense right!! But WHY they didn't communicate this to us since the beginning when we requested the pre approval letter??????? No we lost $1000 on the appraisal and home inspection plus all this disappointment, they run our credit which lower the credit score. Bank of America definitely needs more knowledgeable staff.

I needed a little help and Paola was super fast,efficient and so polite! That’s what I call an amazing employee! Live people like that!

Great experience! They give you a personalized service and walk you through everything! Nil is so kind and professional, I called to make an appointment so didn’t have to wait. I definitely recommend to go to this branch you won’t be disappointed!

Jacqueline D Ramos treated me with such wonderful service and she was so kind, suggestive, informative and helpful!! She is such a kind person and you can tell she cares about your best interest!!!!

bank of america customer since 1999 on vacation in boca and bank is right next to hotel long line with rude bank tellers and to top off supervisor very rude as well please don’t expect any help at this location was actually told feel free to visit another location or perhaps my bank of america back home