Bank of America (with Drive-thru ATM) River Oaks Dr, Calumet City

Not that effecient, but friendly and courteous staff. I waited 25 mins for a notary. But it was after 3pm. They apologized for the wait. Haven't been here in years. Remodel looks nice.

There is a manager Jerome here that allowed my account to close for $0.94 even though when I got back on the phone with customer service they said he could have done it ,he insisted the account was closed it was not 3 days later there was an additional $14 withdrawal that no one could explain I had asked him to close out both accounts, and he said no... he couldn't at the time I would have to come back another day after waiting there two hours.. the entire staff there is unprofessional and definitely from the leadership on down downright tacky no customer service no leadership same thing with online customer service no answers just games trickery and nasty attitudes I will continue to travel out of my way to go to another bank because they have not answered any of my questions about my account that went from out of the red 294 sent negative and then now an additional $14 negative after the account was closed out Calumet City Bank of America is the worst

3 tellers only when there was at least 15 customers in line. People were at teller windows for over 5 minutes at some instances. I spent 20 minutes in the branch standing in line. Worst than the DMV. If you must bank with BOA avoid this location at any cost.

This bank's outdoor ATMs are always messed up. You either can't deposit or withdraw unless you go inside. Either one option or the other is unavailable.

Had an issue and the manager Anthony blew me away with how kind and helpful he was. Amazing person to say the least. Will be banking at the river oaks Bank Of America from now on.

This bank has no security, lack of customer support, and just an accident waiting to happen. I am going to be praying for the staff daily to get the support they need from Bank of America Corp....This is ridiculous, closed the drive through tellers, now a shortage of bank tellers....

I open my account yesterday and hour after I opened it someone try to take money out of my account I went back to talk to an associate he seemed like he didn't really care about it so I close my Account and I'm sticking with Chase

The bankers are very helpful. I forgot the yound ladys name but she was able to help my wife and I get a loan in a timely manner.

Horrible service. Almost like a comedy scene from movie

Very slow lines not enough tellers. Avoid this branch if you can