Bank of America (with Drive-thru ATM) Nassau St, Princeton

Antonia is the worst manager ever! I gave him my license, my debit card, my pin and signed a check but I had my 12 month old so signature was not perfect and he gave me a hard time about that. I've had boa for 15yrs I've never had anyone tell me that it come off so unprofessional. Where do they find these ppl. Glad to see customer service is boa priority with Antonio being the manager! Pathetic!

Always great help from manager Antonio Brito and staff. Mr. B. took the time to research archival check records to support an important legal claim against fraudulent realtor. His help resulted in good results. Efforts above and beyond the call of duty. Parking is always a breeze -- the location was previously an auto dealership, so inside is spacious and customers recieve service promptly.

Melinda was helpful with notary services. She also kindly explained the features of a Bank of America credit card to me.

Very dissatisfied, I often arrive near closing after work and I feel that I'm often deferred to using the ATM outside of the branch or have been asked to return tomorrow during business hours. The manager are not accommodating and at time they have locked the door prior to 4pm. I would not recommend this branch for banking.

In general BOA provides terrible service. When I call them they keep you a minimum 20 minutes on hold and all this time barraging you with their commercials. I'm going to switch my accounts to Chase. They answer phone right away and in addition offer $500 to open an account with them.

Great experience with Mary, Divine, and Mostafa! They all have been very helpful in providing information and resolving situations. Thank you for your expertise, kindness, and a great service!

I have been waiting for an hour to open an account. So far they have served two customers in the last one hour and are in no rush to work faster.. the lady is super slow!!!

In general good service, no complaints