Bank of America (with Drive-thru ATM) Mammoth Rd, Londonderry

Only have a 3 because I hate this bank !! By far the worst bank in the world!!!! That being said....The staff at this location are hands down some of the best people! Kind, caring, they actually try to help unlike every single BOA I have been. Keep up the great work

They no longer provide replacement debit cards when your card is lost or stolen. You have to do it by automated phone or online. In addition, there is a $5 charge. The local branches can't do anything except basic banking and anything that allows the bank to make money. They are quite useless. Bank of America is an awful, uncaring bank. They couldn't care less about their average customers, no matter how many years they have been with the bank. We are closing our account and moving to another bank.

Most of these reviews are personal gripes with the corporation and not indicative of the branch. Every visit to this branch results in an enjoyable experience and I am always helped by wonderful members.

Bank of America is an awful corporation that everyone should avoid at all costs. I opened an account online, and the next day deposited a significant amount of cash (from the sale of a used car). When I went to check my account balance later, both the app and the website refused to log me in and suggested that I call customer service. Their customer service dept. kindly informed me that BoA had decided to close my account for reasons they couldn't share and they would mail me the funds in the account... at some point.... That's the sort of bait and switch that ought to be illegal... if you need to wait to verify a newly opened account then fine, but don't take my money and THEN decide to close the account. Good thing I didn't need to use that money for anything immediate.

I had more than one negative experience at this branch. The staff is rude and does not follow through with what they say they will do.

Since they closed the Derry branch this is the closest. Half hour to make a deposit. On my half hour lunch. Because they close at 4. One teller and 3-4 others sitting at desks. No drive-thru.

The employees are friendly and willing to help. But, they are working for a terrible company who does not know what the right hand is doing. Departments that do not communicate with each other. Takes forever and a day to solve any issues in a timely manner. I am saying that Bank of America as a whole is a terrible institution.

Closing Derry bank is inexcusable! Pay your employees some decent money.

All you are is a number. The customer service is terrible