Bank of America (with Drive-thru ATM) Williams Dr, Georgetown
4520 Williams Dr, Georgetown, TX 78633, United States
https://locators.bankofamerica.com/tx/georgetown/financial-centers-georgetown-13044.html
- Saturday9AM–2PM
- SundayClosed
- Monday9AM–4PM
- Tuesday9AM–4PM
- Wednesday9AM–4PM
- Thursday9AM–4PM
- Friday9AM–4PM

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- Loan Type
- Payday Loans
- Installment Loans
- Title Loans
- Personal Loans
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- Ace Cash Express
- Advance America
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- Check City
- Check Into Cash
- Mariner Finance
- Money Mart
- PAYOMATIC
- Red River Credit
- The Check Cashing Store
- TitleMax
Services
- ATM Services Available
- Accepts Appointments
- Cash Non Customer Checks
- Change Orders
- Commercial Deposits Accepted
- Financial Solutions Advisor
- Home Loans Specialist
- Night Deposit Accepted
- Open Saturdays
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Reviews
S
They never answer the phone. You have to drive over there to ask a simple question. It never fails.
It's disappointing to hear that your experience wasn't at the level you expected. If you need assistance, please reach out to a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook at https://www.facebook.com/BankofAmerica
C
Finally reached someone to answer basic questions, its like winning the lottery! This has taken numerous tries and a lot of patience. After reading the reviews , realized I wasn't the only one. What is really a concern, is no response from Management, or Corporate, like no one cares. Heads up BoA Georgetown, Cedar Breaks...there are other branches and many other Banks and Credit Unions who'd appreciate our business.
Hi Cherry. We are disappointed to hear this and would like a chance to connect. Please reach out to a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. Privately message your name, ZIP code, phone number, and best time to contact you. Please remember: Don't include account numbers or Social Security numbers for security reasons and check to ensure you are using our verified accounts. A member of our Social Media Client Care team will be happy to review your concern. ^susan
T
For starters I don’t usually like to post negative reviews. However, I feel that this location lacks professionalism. Everyone is always “busy” even when other employees are standing around the only person that is able to perform the simple task you need is the only one doing any work. They are not friendly and are not happy to help you. One lady asked me if I had tried the other location in town. If I stay with BOA I will not be returning to this location even if it’s closest and most convenient though it isn’t convenient at all. Do they even read these reviews??
B
Absolutely terrible experience. I opened an account at this location recently and had nothing but problems since. I recently went into the location when multiple employees were free and called the branch. I heard the phone ring behind the desk but no one answered. Bank of America sent me two erroneous notifications that expressed that I had negative money in my account. My "Relationship Manager" moved to a new location shortly after I opened my account (which no one told me), so I called the branch directly to investigate, but no one picked up the phone. Based on the other reviews, not a surprise. I had to leave work to go into the branch in person to receive excuses from the bank manager. That being said, Sherri, a Financial Solutions Advisor at the branch, was extremely helpful and understanding. Her customer service was excellent and a stark contrast to the rest of my experience.
A
Scamerica! They will do everything possible to extract money from you. Keep you hard earned cash ANYWHERE else.
Hi Austin. We're disappointed to hear, we'd like to find out more about your experience. Please connect with us on our servicing platforms on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. Thank you. ^susan
A
A few weeks ago I tried calling this branch because my atm cash deposit wasn't showing up. It took several tries before anyone picked up the phone. I went in recently to update my address and was told I could not unless I had an appointment, or I could wait until the next appointment time to open up in 20 min. There was only two teller customers in the whole bank and the manager, and two personal bankers didn't have anyone. Any other manager would have said just wait here and we'll get someone to help you. But no. It's ridiculous to schedule an appointment for something so easy. It's not like I'm applying for a loan. They told me I could change my address online or calling the 800 number if I didn't want an appointment. I tried online and since my address is a new construction the system didn't recognize it (naturally) so I had to call the 800 number and go thru all the prompts to finally get someone and she was able to change it. Sad I live less than a mile from this bank and I won't go there anymore.
E
THEY HAVE HORRIBLE CUSTOMER SERVICE SKILLS! I had one teller basically tell me I had enough money in my account, when I was trying to do a deposit....like excuse me, my bank account is non of your business or the people behind me who can hear you talking business either. If you don't like your job get a new one, but don't make everyone else miserable because your attitude sucks. I have been banking with BOA for years but after that, it makes me want to change branches so bad because that was so uncalled for. Maybe BOA should send the tellers to a CUSTOMER SERVICE CLASS.
D
Update...... I went to this same bank a few days later and was able to get all my banking concerns addressed and was very pleased with fast service, a completely different experience from the other day!!! Just so frustrated with BOA!!! I come in here on my luch break to get a temporary card before my payday. Some ladies were standing around saying they were waiting on appointments who obviously had not made it yet. You would think they could have taken care of me brefily as a Temp card doesn't take much time. They tell me to come back, I come back and sit and wait to be told thst the two appointments will take about an hour and thst the one lady they were placing me with has an emergency in which she has to leave but she was at her desk typing on computer for since I came in. Right now as I write this review she is still in the office on the phone and behind her desk. Not sure what an emergency looks like but if I needed to leave due to family emergency I wouldn't still be at my desk typing. Think its time to change banks seems like BOA just finds ways to inconvenience thier customers. I get off at five thier closed and today wasted my lunch break dealing with them!!!! Not to mention the banks they closed in Killeen... Its ridiculous. Done writing review and emergency just left.
R
This is the worst branch of any financial institution I have ever experienced in my 70+ year lifetime. Two managers offer help that they cannot accommodate. One teller working both the drive through and walk-ins. They never answer their phones and this is the case for 10-years now.
S
After waiting in the drive-thru line for 20+ minutes (there were only 2 cars in front of me) I commented to the teller that they must be short staffed and was told, “No, we’ve got a full staff working (Really? Two tellers is fully-staffed???). She then told me, “Commercial customers take time.” I was then lectured on using the ATM for deposits. BOA, why are you the only bank that doesn’t have a dedicated line for commercial accounts? And if you can only open one drive-thru lane, why don’t you make the commercial customers go inside the bank rather than clogging up the drive thru? After reading all the negative reviews, it certainly seems like you just don’t care about your customers.
Personal loan Providers Nearby in Georgetown
- Personal Loans
- Payday Loans
FAQs
1. How to Make Contact with Bank of America (with Drive-thru ATM)?
You can reach them at +1 512-869-3100 or visit their website and fill out the request form.3. What Types of Services Can I Find in Bank of America (with Drive-thru ATM)?
You can find the following services from Bank of America (with Drive-thru ATM). '- ATM Services Available
- Accepts appointments
- Cash Non Customer Checks
- Change Orders
- Commercial Deposits Accepted
5. Is Bank of America (with Drive-thru ATM) an Agency or a Lender?
Bank of America (with Drive-thru ATM) is a Bank helping you out of financial emergency. You can also get small personal loans for unexpected financial events with our platform.
2. How Do I Find Bank of America (with Drive-thru ATM)?
It is located at 4520 Williams Dr, Georgetown, TX 78633, United States. View maps and get your direction to Bank of America (with Drive-thru ATM).4. How to Request a Loan from Bank of America (with Drive-thru ATM)?
To get loans from Bank of America (with Drive-thru ATM), you can fill out the request form on their website or head over to the store. You may be asked to drive your vehicle there when getting a title loan. Visit our website to get some important information about online car title loans.6. What Will Happen When I Could Not Repay My Loan?
Failure to repay a loan can even lead to seizure of assets or wages. Make Contact with your lender when you are likely to fall behind on the repayment.7. Does Bank of America (with Drive-thru ATM) Offer Loans for People Who Have Poor Credit Score?
Yes. You can expect to get loans with Bank of America (with Drive-thru ATM) if your credit score is not good. It is also available to get personal installment loans irrespective of your credit ratings with our platform.