Bank of America (with Drive-thru ATM) E Powell Blvd, Gresham

I haven’t been in here in a long time but I gave it a shot when in line to cash a check the check I had in my hand possession was a check I got off a project I did when I went to go cash it with the teller she had to go grab assistance and then fine and dandy till the big Teller came over and told me that this is a credit card check and she had to go in the back to indicate if it was OK to cash it she went back there to check came back and told me that she could not cash it? Remind you folks that I’ve been cashing checks for a long time and that check I had in my possession was ready to be cashed she lied to me to my face and walked away kindly with no more information on her end and didn’t give me a time and day didn’t work with me try to work with me she does not know how to keep a customer satisfied and do the right thing when there was no thing wrong with my check and just for her information I went to the other banker when I went to go cash it to my branch they laughed when I told them would’ve happened at the other location and they told me and they are bankers never heard of such a thing I would definitely not go to this bank ever ever ever again no way in hell

I have been a BofA customer for over 20 years and was extremely disappointed in the horrible service I received at this branch. I had approximately $10 in coins I wanted to deposit in my account and they refused to accept the coins. They don’t even have a coin machine. I went down the road to another bank and they had a coin machine, they counted the coins & exchanged them for bills. I guess it’s time to switch banks. Update: Joe from Interstate called & profusely apologized and made it right. The conversation was a game changer. Thank you Joe.

Worst branch ever! Sorry we can not do a withdraws more than $10,000. We don’t care that it’s an emergency. Sorry we don’t do wire transfer after 3pm, sorry we don’t do notaries. Save the hassle and go to another BOA branch. I recommend the one in Damascus.

Worst customer service! ATM jammed, didn’t get my money out and money isn’t in my account anymore. They said they couldn’t do anything about it until the system fixes it. Out of 100 bucks!!!

Great experience opening new accounts and ilove the app. The app is the reason I bank with b of a now. I almost never have to go into a branch, but when I do, the staff here is helpful and quick.

Terrible service female mngr wouldn't even help me with overdraft fee? . One guy working 4 others sitting around . I asked what she was doing . She just told me to leave my own bank. I'll be changing banks soon . Sad deal

We drove two and half hours to attend to some banking needs only to be turned away at this facility. Our need was simple but could not be performed on the mobile app or by the phone customer service representatives. The upsetting part was the rudeness by which we were brushed away. So upset that our accounts will be moved from BOA to Wells Fargo. Well done Gresham Oregon. We filed a complaint with corporate.

I have no problem with the employees that are now at this branch. But they effectively robbed me of $1400 through the deceptive business practices from which the class action law suit was filed and won. I got $40 back from that. So, not impressed, never again. Stick with a credit union where your money works for you.

In my experience at this branch, the staff are the Slowest. Today, the branch manager took his sweet time with several verifications on a ceterans paycheck verification. After 30 MINUTES of waiting this man's check was finally cashed......after the boss called in. DAMN! I will NEVER fo busoness at this branch again!

TERRIBLE customer service. I go in just to set my pin, after trying EVERYTHING I COULD by myself. I’ve called customer service, I’ve tried looking on the app, I’ve tried looking on the online banking service, and there was nothing I could do. I was told by customer service that I would not be able to do it until I went into a branch, so I finally got a chance to make it to this location (the closest to my home) by the absurd 5:30 closing time, only to be told that I can’t be helped BECAUSE THEY ARE CLOSING SOON?! I’ve been in customer service for 15 years. Never have I EVER treated ANY of my customers like this. It’s just plain rude when you know dang well you can help!