Bank of America (with Drive-thru ATM) E Main St, Visalia

Horrible bofa location! I've been calling this branch for 2 days with each call lasting over 15 min., going through all the correct prompts and finally... Someone answered! ***Read reviews first prior to doing business with bofa*** When depositing a large check with a 8 digits always ask questions regarding availability. Lack of customer service and knowledge. Perhaps they need a new banking manager! Asking me to come into the branch when I just mentioned I no longer live in the state of CA! Pfftt... I've only banked with bofa for this long because they were the official bank for the SF Giants, still a fan of the SF Giants just not bofa. I don't think Dodger fans realize who they're banking with lol No need to reply

Lady was rude, and didn't help at all. I own a business and just needed a check cashed from one of my customers and she couldn't even accomplish a simple task like that. Not my fault you had to settle for a horrible job cause you have no other skills, shouldn't take your anger or whatever is bothering you out on customers. Will never be going back to this location.

Bank of America is one of the largest and main banks in the United States! Great location in downtown Visalia! Very tidy, spacious, and organized! Nice, friendly, helpful, and courteous staffs Great and professional customer service!👍

Worst customer service I've ever experienced in my life. The manager is sooo RUDE. After the teller said she would cash my check she went to talk to the manager and she came storming over yelling at me saying I could take my check and go cash it somewhere else I asked if there was a problem with the check and she said no and continued yelling at me for no reason very hostile lady. With my previous check I applied for there debit card online and was approved so I took a picture of it on the app a few days later they closed my account and said I would get a paper check in 10-14 business days. I don't understand why they would approve the debit card just to close my account a few days later

hadn't even had my account for a month i ended up being negative one time for $6.42 i deposited $160 dollars and 2 hours after my acct was locked, went in the next day and they said they didn't want to do business with my and closed my account with no email text or call. i was locked out of my online banking and again they just CLOSED my account. DEFINITELY do not recommend my electric got turned off because i couldn't use my debt card Shittiest bank ever😂

Went to the Main st branch to handle an internal BofA problem with my payroll check and ran into a bank manager that really shouldn't be representing the bank with her sub par customer relations skills!! Was told that my employers check was no good which was false according to my employers bank so i went and cashed at my employers bank brought the money back and put in my checking account to cover bills at Bofa .. I was told it would be 5-7 days to resolve if i waited for BofA so glad i didn't wait! 3 hours oh my day off spent on this matter was an inconvenience and the fact that everybody in the bank at the time was in our conversation because how loud and unprofessional she handled herself ... Already closed 2 savings accounts now as soon as i get my direct pays changed checking will follow! I guess i expected more ....

Horrible uninformed tellers. I went into the branch location and explained, 1. I'm a new customer, 2. This is a large check, and 3. I have never deposited this payroll check before. I asked several questions before making the deposit because I have another checking account that I've had for years but it's an online bank and I wanted some cash in a brick and mortar Location. This was on a Saturday. I asked several times because of course bills are due the beginning of the month. Teller explains funds will be available 7/3. I made the deposit 6/29 at a branch. My banking app confirms funds available 7/3. I look at the app this morning and now it states available 7/11. I understand the various reasons for placing a long hold on a check of a large size. However I TRIPPLE verified the funds being available and was given in correct information. Started banking with them in June and will stop banking with them as soon as my funds are available. If I can make a recommendation it would be to bank with Ally. Phenomenal bank and amazing interest rates. This bank and the tellers are garbage.

I’m collecting coins in my spare times . Everytimes I stopped by to by coins from this bank I got a great , professional service. All the tellers here are very nice and friendly.....and the two security guards are also very friendly and helpful... I would recomment this bank to everyone about this wonderful bank !

Worst customer service ever on Main Street - the blond manager lady is terrible if you have any problems with your account. I had my business accounts here for several years but closed them recently because of her. Try the Mooney Blvd Branch if you have to but i would highly recommend taking your business to another bank (ANY OTHER BANK IS BETTER) I WILL NEVER DO BUSINESS WITH BofA AGAIN....

Had to wait in line for 40 minutes to cash my check. Ridiculous. Their excuse was it's the first of the month. Well if you know your going to be busy you should have more than 3 tellers working! Team they asked me to open an account with them! Make me wait I line 40 minutes and then ask me to open an account!? If that's how you treat you customers why would I ever dream of joining?