Bank of America (with Drive-thru ATM) Monterey Ave, Palm Desert

Experience base not in one time situation but previous bad experiences with Bank of America, please have more respect with your clients and consider your staff time it is not our time, what is the purpose of having a long line for small transactions, my time is definitely not more important than anybody else but you can see in other clients how overwhelming by looking their way expression, body language, etc they all are this is a bank not a waiting room lobby, honestly I can only say you are (in my personal experience) inviting me to leave and take my business somewhere else instead of come back.... Btw sadly I’m a customer/client but I was making a deposit for a company account , can’t use any other method

I arrived Monday morning to quickly deposit a money order before work. Unfortunately when I arrived the line ridiculously long and their was only two windows open for service. The worst part is all the automated teller windows in the lobby that nobody was using. I think I will stay with Wells Fargo as my bank for now. (unfortunately)

Wish I could rate this place a ZERO but obviously it's not available, I've been with this bank for ten years this is the first time I've been turned away just because the employee wanted to go home already! This branch is supposed to close at 1pm yet at 1245 I was turned away when I need a temporary card today. NEVER WASTING MY TIME IN THIS BRANCH!!!

They are remodeling something that shouldn't have got remodeled. Why fix something that's not broken it takes a long time to check in and out.

I had to wait 20/30 min just to cash my check because there was only 2 tellers the line was huge and there was a man named josh just walking around "helping" the costumers he should have bin cashing checks helping the other tellers soooooo annoyed

On a Friday afternoon, Jessica and Phillip could not have been more helpful! I had an unusual situation and they went out of their way to help me resolve it.

Always get Awesome help from everyone, so friendly and willing to help!

Rude greaters.. Too many FEES FEE CRAZY COMPANY

They are very rude & unprofessional ... Do yourself a favor and go to another bofa!!!

Usually only one teller Avoid this branch!!