Bank of America (with Drive-thru ATM) Fox Hunt Dr, Bear

Won’t answer the phone and told me “sorry we couldn’t help you bud” and laughed (the manager Paul. In store now to get his full name because again, they don’t answer the phone at this location). Wasted my early morning hours for nothing. Told me to figure it out myself. Thanks! Very helpful.

The worst experience ever. You have to sit for hours to talk to someone. The get other people ahead of you even when they they walk in. Some of the bankers just walk by you and ignore you as if they have more important things to do

I hesitated visiting this location due to feedback. I’m glad I decided to see for myself and visited this past Saturday 092119. The staff was very friendly, professional and kind. The sweet woman behind the counter even handed me a tissue so I didn’t walk around all day with debris on my face. Very happy customer and I will be back!

Did not have a pleasant experience with Tamira

Do not open a business account with bank of america it takes weeks to deposit checks even after they verify them. Every time I deposited a check here I felt like a criminal

It is once every 3-4 years I actually need to go to a bank. I generally attempt to use this one because it is closest. I regret it every time. Website shows they are open on Saturdays. Of course they can’t keep that up to date. People at this location are less functional than an ATM.

Not a good place to do business. I regret to come here.

So I have tried and I have cashed checks at this bank/branch multiple times. Every time I am met with attitude! I must say “the gentleman teller is always kind” Two ladies typically work the windows and the older teller has always been very rude and always finds a reason why she can’t cash my check. “Last check I couldn’t cash was two different pen colours of the same color” Yup pen ran out of ink was finished in the same color ink but a different pen. She said she couldn’t cash the check for this reason! I understand security and protecting the customer. This teller has such a negative chip on her shoulder. It’s obvious she’s looking for a reason to say she can’t help you vs protecting the customers. I recommend Bank of America off of KIRK WOOD HWY👍 Always a pleasant experience 👌😁

It is Saturday morning and there are 8 people waiting to see an agent. I’ve been here 19 minutes and no one has said sorry for the wait, someone will be with you soon, good morning, who’s next, Nothing! There aren’t many BOA branches in this area. You would think that they would staff the few there are better.

Honestly, I go out of my to come here to withdraw money instead of the ATM by my house. The employees are always nice and are willing to help with an issue. My only gripe is that there is always one teller on a FRIDAY (???). Other than that, this place is lovely and nice.