Bank of America Video Banking W Parkwood Ave, Friendswood

My husband and I are longtime customers with several accounts. My son was unable to open a student account online. The Pearland branch is closed, so he tried to do so at the video banking location. We were unable to access a representative at all. When he touched the IPad, there was no way to proceed to contact someone. We left. He took his business to USAA and easily opened a checking and savings account with them on the phone. We will be closing his savings account at B of A and moving the funds to his new USAA account.

This "bank" is really neat, no actual personelle, use your debit card to enter the building and any of the video conference rooms inside. Secure for nighttime atm use as you can't get in without your debit card or digital wallet on your phone. Next to UTMBhealth and Total Nutrition. Close to me than the nearest drive up atm and significantly less busy!