Bank of America Financial Center Ninth St, Oakland
388 Ninth St STE 168, Oakland, CA 94607, United States
https://locators.bankofamerica.com/ca/oakland/financial-centers-oakland-10972.html
- Saturday9AM–4PM
- SundayClosed
- Monday9AM–5PM
- Tuesday9AM–5PM
- Wednesday9AM–5PM
- Thursday9AM–5PM
- Friday9AM–5PM

- All
- Loan Type
- Payday Loans
- Installment Loans
- Title Loans
- Personal Loans
- Brand
- Ace Cash Express
- Advance America
- Cash Store
- Check City
- Check Into Cash
- Mariner Finance
- Money Mart
- PAYOMATIC
- Red River Credit
- The Check Cashing Store
- TitleMax
Services
- ATM Services Available
- Accepts Appointments
- Cash Non Customer Checks
- Centralized Small Business Banker
- Change Orders
- Commercial Deposits Accepted
- Dedicated Business Teller
- Financial Solutions Advisor
- Glass Barrier At Customer Service Desk
- Home Loans Specialist
- Night Deposit Accepted
- Open Saturdays
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Reviews
B
Very unfriendly person greeting at the front desk. I had walked in to tell them that they're ATM machine had just finished swallowed my card, which wasn't even a B of A card, I don't bank at B of A, bad experience from the past. This time I am equally as upset if not more upset!! The greeter at the front desk told me in not so many words that I HAD TO call the 800 number on the ATM machine, because "B of A doesn't handle this issue"... I said " WHAT!!!!!!", they also said I have to take it up with MY BANK'S CARD issuer, AND THEY WOULD NOT Help ME AT ALL!!. I AM stuck now without my card that sits in the B of A ATM machine. Gee thanks for NOTHING B OF A, for making my life harder, plus the state of your atm machines is disgusting!!! They're DIRTY!!! Very disappointed customer.
Hi Bang. It's disappointing to hear that your experience wasn't at the level you expected, and we’ll certainly be sharing your feedback with our leadership team. If you need further assistance, please reach out to a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^ines
P
The team at this branch are really friendly. Especially ask for “Kevin Wu”. He is the best. Really really good for any account related queries.
Hi Prasad, thanks for letting us know how helpful Kevin Wu was during your financial center visit. We appreciate you taking the time to let us know what we’re doing well. ^chris
s
Worst Bofa location. Their notary service sucks. Even after providing original documentation they refused to notarize the copy of the documents. Gave random reasons for not doing it.
Hi Sujay. We’re sorry that we did not meet your expectations. Your feedback is very important to us and we would like the opportunity to speak with you to help with any account related concerns. Please connect with our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^marty
B
I legit almost didn’t come to this bank because of the reviews. Just moved to Oakland and really needed to hit the bank. Now this is a realistic review I’m even doing it in the car because I couldn’t wait until I got home. Just went to this BOA had to exchange Euros that I forgot to do when I just got back / got quarters / and did a withdrawal (Which I broke down into ridiculous bills ) it did take me about 10 minutes but they had to figure out the rates before depositing into my account. Zhu and Shirley went above and beyond to help! I didn’t say I was leaving a review or anything they smiled and we chatted the entire time. The other clerk was getting people in and out of there quickly also. I had a great experience and everyone else who’s like me and checks reviews before going to a place needs to leave a good updated one like myself! so these negative reviews can stop giving the wrong idea about this BOA location. Thank you again Zhu and Shirley, I’ll definitely return next time I need anything.
Hi Bryan. Thanks for letting us know how helpful Shirley and Zhu was during your financial center visit. We appreciate you taking the time to let us know what we’re doing well. ^susan
K
They're not very helpful beyond the bare basics of banking. Very bureaucratic staff with a low sense of helping customers when they feel stuck. They also have very little knowledge about the different services that BofA provides. It's best to go to the other branches in Oakland or Alameda if you have banking or paperwork problems.
Hello. It's disappointing to hear that your experience wasn't at the level you expected, and we’ll certainly be sharing your feedback with our leadership team. If you need further assistance, please reach out to a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica ^cassy
J
Based on the reviews, I wasn't expecting a good experience. That wasn't the case for me. I arrived at 3pm on Friday and immediately saw the Bank of America employee. She even filled out my deposit slip for me (I should have done that). I then asked her if the bank could sign a form that I needed for a travel reimbursement. It was a form that required the manager's signature -- I got that in less than 1 minute. My experience was a solid 5 of 5.
J
It was my first time doing something at this branch, my overall experience was very good. It is quieter than other areas of Chinatown. The line wasn't longer than other branches, staff can speak triple languages, as enable them to be more helpful, customer services are great. I was cautious when I walked in, due to other poor reviews, and I felt such a relief when seeing how they warmly helping me with my business there.
J
Poor customer service from branch and bank. Came in to talk about some bank fees. The banker changed my account so she said I wouldn't get any more fees or have any issues with it. I had to ask her what the minimum balances were if there were any. She said $$$ and so I left. I then saw again bank maintenance fees and so I came back to talk to them and the greeter said "oh those are daily minimum balances" and basically said "too bad for you." I told her the banker never specified but she didn't care.
N
Nice security guard helped me locate where I needed to go when he saw me looking around confused. Maybe 5 min wait for a teller who was very nice also. Handled my withdrawal quickly.
Hi Nicky. Excellent! Thanks for sharing your experience and positive feedback about Bank of America. We value having you as a client. ^ines
K
This is the worst bank I have ever been to! I came in with a complicated issue that another bank had started and was given the most junior associate available. She had to run off every minute or two to ask her manager. After an hour I left with my problem unresolved! Dealing with Bank of America is difficult enough without having to deal with employees that are not helpful and waste too much time running back and forth to their manager!
Personal loan Providers Nearby in Oakland
FAQs
1. How Can I Get Related With Bank of America Financial Center?
In order to make contact with them for loans, you can call this phone number +1 510-273-5180, or you can direclty seek out loans from the Internet. If you need any loans like personal loans, you can click here, which will be more efficient.3. What Sort Of Services Can I Get from Bank of America Financial Center?
Bank of America Financial Center also provides these loan types shown as '- ATM Services Available
- Accepts appointments
- Cash Non Customer Checks
- Centralized Small Business Banker
- Change Orders
5. Is Bank of America Financial Center an Agency? Or a Lender?
Bank of America Financial Center is a Bank. Or you can directly find CocoLoan, which is an online lending broker, can help you connect with 100+ lenders to get miscellaneous loans like installment loans for bad credit with quick funds.
2. What's The Address Of Bank of America Financial Center?
Bank of America Financial Center is located at 388 Ninth St STE 168, Oakland, CA 94607, United States. If you wan to visit them by yourself, you may use the map to find out a way to get there.4. How Can I Apply for a Loan at Bank of America Financial Center?
The most convenient way is to complete their online form on their website. For your need of payday same day loans online, simply visit our website to discover more details.6. What Should I Do I Cannot Pay Back My Loan?
The best way is to discuss with your lender at first and think of a solution for both parties.7. Can Bank of America Financial Center Provide Guaranteed Title Loans?
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