Bank of America Financial Center Centerpoint Dr, Moreno Valley

There is something very suspcious going on at this center, we are a business customer and have gotten rolls of change here a few times and insde each one roll has Mexican paseos. Shouldn't these be weighted? I don't think the paseos would weight the same and it should throw off the weight. A few cents isn't worth the time but this would add up acoss the board. Watch your change when getting it here.

This B of A branch has 4 ATM machines, which work perfectly. I seldom step inside the branch since most of my transactions happen at the ATM. Overall, I am a satisfied customer with little complaints, nevertheless, B of A is like all other financial institutions -- they want to hold your money and take a cut of it.

Representative Luisa Jones denied access to the restrooms after taking approximately four hours to complete our transactions. The State of California stipulates that all public and privately owned buildings where the public gathers be equipped with enough restrooms to meet the needs of the public at peak hours.

Takes an hour to see a teller . Chase near by is busier then b of a and yet chase gets you in and out faster lol b of a is trash now

This bank is mostly time is closed how did they provide service and make profit.

I hardly ever have to go inside the bank but Saturday I had to go inside and the line was at the entrance with only 3 bank tellers. It took me around 1 hour to finally get to a teller. Once I got to a teller it was fast and pleasant. But come on Bank of America up your customer service. For reals.. I also have an account at Wells Fargo and man they are fast they have all the tellers open even if its slow. They get you in and out. Going to have to make that transfer for my checking account. Even though I hardly ever go into the bank, its still frustrating waiting so long when I have to. I even ask the teller if they were short handed and told him about Wells Fargo but he didn't say anything just giggled. Not much he could say I guess. But seeing all these reviews it ain't nothing new at this location. I guess keeping the overhead down is main priority.

Frankly, I don't even want to give 1 star at all. Today, I need to share my experience with BOA at Town-gate Plaza, Moreno Valley, CA. It is a terrible place and disgusting. I was a first coming person waiting to talk to a Bank Teller. A Hispanic guy came to welcome and told me to wait, he will find someone to help me. I was waiting there and charting with my phone to kill the long waiting time about 20 minutes. Suddenly, a Hispanic guy served another guy just walked in and took him to the room. I asked him, I am here first and how long should be the waiting time. He said, because that just walked-in guy is discussed about BUSINESS. He told me I have to wait 10 more minutes or schedule an appointment if I want. So, the Business issue is more important than a Credit card issue? that's why I was waiting there for 20 minutes, no body came to provide me any service? and provided service right away for a guy just walked-in? For me, it's a discrimination. I think, because I dressed like a poor guy with no education. That's why they treated me badly. Hopefully, BOA listen to the voice of customers, make a change in the future to improve the quality of customer care.

I live in Italy and have an account at this branch. I needed to speak with someone at the branch regarding my account but, was recycled through the useless recording. I tried several times (also at another branch only to be met with the same recording). A waste of money and time!! PS. Do not respond by referring me to online or mobile service! I need an actual person help me with my request! I have added to my review. This seems to be the only way to communicate with this bank. I was referred to contact BOA through FB message. I did so 5 days ago with no response because the message has not been read! What now!?!?!

Just stood in line 42 minutes to cash a check. This should be UNACCEPTABLE to this branch and management ,but they SEE only 1 or 2 bank attendants tending to a line of 25plus customers and do ABSOLUTELY NOTHING about it to fix this problem. Absolutely ridiculous!!!! Too many employees just walking around doing absolutely nothing to correct this!!!!

this is the worst bank of america in america!!! i work around the corner and i dread eveytime coming here. it makes me want to close my account and go open one at wells fargo across the street! they always have 1 or 2 bank teller. i am here now and they have 1 bank teller with a like of 15 people standing in line and i see 5 people sitting at a desk pretending to work with no customers. i hate this store everytime i am here i have to wait 30 min or more in line.