Bank of America Financial Center Burnett Ave S, Renton

You should hire some more clerks, "ALWAYS" make sure you have at least 45 mins of your life to spare if you're planning to come to this location, it sucks. Is not a one time thing it's an all the time problem here. Unfortunately there are some transactions that require me to go in person. Never going back, I'll rather use the app or go to some other location(basically most of BOFA are temporarily close). Hope this gets fixed soon.

Cockroach stuffs out there, If I could, I would give this branch a 0 star review. I went into the bank . I have been thinking about opening an account and I decided to walk into Bank of America in Renton @Jan 27/22. They pretend the gadget won’t approve except a physical SSN card . Which is unbelievable. Even I am no longer required to have a social security variety to open a checking or financial savings account. To open a checking or financial savings account, the bank or savings union will need to verify your name, date of birth, address, and ID number. That is it. I walk out and I went the Wells Fargo near bye .

By far the worst bank I have ever had to use ..... There is always a line the customer service is by far the most horrible and horrendous attempt at calling it service the manager did not even bother to come help when it came to a power of attorney case of course we had proper documents we had everything we needed except the banks cooperation Armando was not very helpful for being a manager ....please try to listen to your costumers as they are asking questions... If it was me I would avoid this bank and it's manager all together....plus please close or remodel ...yikes .... incredibly disgruntled ...apologies ...

Hello. Can I deposit a third party stimulus check, if I have an account at bank of America? Thank you

Waited 17 mins before deciding to leave. One teller and a business owner doing a million deposits. The other tell said she be right back! Ha! It seems as all the Bank of America’s are having issues with people waiting entirely too long!! There changing the way there doing business, yeah right not for the better obviously!! I’m a business owner and have a personal account as well and am seriously thinking of switching!!! Not happy!!!

This bank super Too slow never come back

Long wait times and tellers who are not concerned of what you are there for, but instead trying to up sell a new card. Customer service is a joke and I go here because it is close. I get better customer service from the ATM outside then someone actually in the branch.

Absolutely horrible! First off I didn’t read the reviews before I went into this makeshift bank. So I was looking to open a account close to my new apt. Applied online for a bank account got a approval email. Went into bank to verify account was ready and to make sure they didn’t need anything else. Well the first woman I spoke to told me it was fine I didn’t need to provide anything else and my account is active and ready. I wanted to deposit a check she calls another girl over to help me. I go to her cubicle and she has no idea what to do and she keeps asking my name phone and address at least 8 times. Then she says even though I see your ID and social security card my computer is saying your not you!! Yes she seriously said that. She then says your phone number is linked to another account and I told her that’s not possible and i’ve never had an account and she fumbles around in the computer some more and goes to her manger and comes back and says we don’t know what to do because the computer says your phone number is not yours. Mind you I was verified by the first lady, I showed my email to this girl she verified and then started accusing my phone number of being linked to something else and I’m not who my ID and social security card says I am. She just kept saying I don’t know I don’t know why it’s saying that. The management on down are incompetent and I’m glad I dodged a bullet by banking there.

I have been thinking about opening an account and I decided to walk into Bank of America in Renton on Duvall Ave. I saw there was a huge line and I needed to break a 100 bill and a service lady was walking to see if all customers in line were doing ok because there was such a long wait. I decided to ask if they would give me change for 100. I didn't want to wait on line and them get denied .The service lady asked the tellers if they would help me and I was told NO because I was not a customer . I was So upset about this but I'm glad I had done this because I will NEVER open an account with Bank of America and I will tell all my friends and family. Breaking a Bill was NOT you h to hurt anyone and take anytime. Who knows!?!?! Maybe I would have opened an account today.

You’d have to work hard to create a more depressing, less helpful atmosphere than the one found at this, bunker-like, generic, colorless branch. You’ll note the stench of sub-mediocrity as you pass their defunct drive through hut in the parking lot, which I was told flooded some years ago. I guess BOA can’t afford to reopen the drive through! Terminally understaffed, the employees that do recognize your presence, do so only in an effort to push you to their indoor cash machine, rather than open a 2nd of their 8 teller stations. You could not pay me to bank here, yet my job requires me to make bi-monthly visits, so you can take my word as to the accuracy of this review. I only wish that BOA CEO Brian Moynihan was forced to bank here! Perhaps his insight might compel them to anticipate additional customer volume on the 1st and 15th and staff accordingly, a provision that apparently has alluded them! Do yourself a favor and bank ANYWHERE else!